The Indian #AvGeek

What does it actually take to convince an airline to deploy a $200 million aircraft on a brand new route?

On Episode 79 of The Indian AvGeek, Vishal Mehra sits down with Leon Verhallen, Director Aviation Development at Brussels Airport Company, to look at the business of airport route development.

Few people have watched European aviation evolve from as many vantage points as Leon. He began his career at Fokker, spent years helping develop Amsterdam Schiphol during its emergence as one of Europe's great hubs, and has spent nearly two decades shaping the aviation strategy of Brussels Airport.

Leon also takes us inside the story of Jet Airways' legendary Brussels scissor hub, an operation that once connected India and North America through a tightly choreographed bank of widebody flights at Brussels.

We discussed:
• How airports actually pitch new routes to airlines
• Why winning a route can take anywhere from six months to ten years
• The five factors airlines examine before choosing an airport
• Why incentives alone cannot rescue a weak route business case
• How Brussels competes with Amsterdam, Paris and airports across one of Europe's most contested catchments
• The strategy Brussels calls “Have Seats, Will Travel”
• The role of Brussels Airlines inside Lufthansa Group
• Why Africa remains strategically important to the Brussels hub
• How pharma cargo gives Brussels another competitive advantage
• Why airport politics, noise restrictions and slots can alter network strategy
• Why Brussels believes better high-speed rail connectivity could transform its catchment
• How airport route development has changed over Leon's four decades in aviation

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Every time you book a flight, check in online, or reserve an in-flight sleeping pod, there is a high-tech engine working silently behind the curtain. In Episode 78 of The Indian AvGeek, host Vishal Mehra sits down with Somit Goyal, CEO of IBS Software.

Bringing an enterprise tech background from Microsoft, SAP, and Oracle, Somit shares a frank assessment of aviation's legacy technology debt, why NDC is merely an infrastructure "plumbing fix," and how cloud-native, AI-first architectures are transforming commercial and flight operations globally.

In this episode, they dive into real-world case studies:

Korean Air: Migrating live flight operations ("open-heart surgery while running a marathon").

Air New Zealand: Powering ground-breaking Skynest sleep pods using iRetail.

Indian Carriers: Shifting from treating IT as a cost center to leveraging software as a strategic differentiator.

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On many flights you have taken - the booking, the check-in, the cargo hold below your feet, the crew rescheduling when things go wrong, is running on software you've never heard of. That software is IBS.In Episode 78 of The Indian AvGeek, host Vishal Mehra sits down with Somit Goyal, CEO of IBS Software, for one of the most technically rich conversations on this channel. Somit comes to aviation from Microsoft, SAP and Oracle, he's spent two years dismantling the assumption that aviation is "too complex" for modern enterprise software thinking.Episode Timestamps
00:04 – Welcome to Episode 78 00:57 – Debunking the "Aviation is Uniquely Complex" Myth 03:11 – Why Aviation Lags Other Industries in Tech Adoption 04:28 – Core KPIs: Time-to-Value, NPS, and AI Metrics 06:17 – How Airline Boardrooms view AI 07:53 – Customer Success in High-Stakes Aviation ($CS = CX + CO$) 11:05 – iRetail Architecture vs. Legacy PSS Systems 13:22 – Why NDC is a Plumbing Fix, Not Modern Retailing 15:24 – Deploying Agentic AI in Crew & Cargo Operations 18:55 – The Korean Air Migration: "Open Heart Surgery While Running a Marathon" 23:16 – Scale in Indian Aviation: Shifting IT from Cost Item to Strategic Pillar 26:13 – Unlocking Next-Gen Loyalty Ecosystems in India 29:50 – Delivering SaaS Value to LCCs and Regional Airlines 32:56 – $2B Integration: Merging Alaska & Hawaiian Airlines Cargo Operations 35:37 – Mitigating the $60 Billion Disruption (IROP) Problem 40:46 – Powering Air New Zealand's Skynest In-Flight Sleep Pods 44:12 – Episode Wrap-Up & Upcoming Teaser Vishal Mehra on X

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If you've ever walked through an airport terminal and wondered who keeps it all running, this episode is for you.

In Episode 77 of The Indian AvGeek, Vishal Mehra interviews Sunil Ankalgi, Business Head at WAISL Limited (Ex-Amadeus, Ex-SITA), to discuss the complex digital infra powering modern airports. From why legacy global platforms struggle to keep pace with Indian growth to what an actual Digital Twin does versus a glorified analytics dashboard, this episode strips away the hype around airport tech.

Key Highlights:

Who is the Real Customer? Balancing airlines, airport operators, governments, and passengers.

The Global vs. Local Playbook: Why India’s origin-destination growth breaks traditional global IT models.

Airside Goldmine: Why saving 10 minutes on a turnaround unlocks 4 additional flights a day.

The Biometric Friction: Why DigiYatra identity resets across check-in, security, and border control.

AI Reality Check: Computer vision in production vs. the myth of automated gate assignments.

The CEO Metric: Why airport leadership should track Asset Idle Time per Passenger Minute.

The Indian AvGeek streams on all podcast apps.

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#IndianAviation #AviationNews #IndianAirports #aviation #Airports #AirportStrategy

If you've ever walked through an airport terminal and wondered who keeps it all running, this episode is for you. 

In Episode 77 of The Indian AvGeek, Vishal Mehra interviews Sunil Ankalgi, Business Head at WAISL Limited (Ex-Amadeus, Ex-SITA), to discuss the complex digital infra powering modern airports. From why legacy global platforms struggle to keep pace with Indian growth to what an actual Digital Twin does versus a glorified analytics dashboard, this episode strips away the hype around airport tech.

Key Highlights:

Who is the Real Customer? Balancing airlines, airport operators, governments, and passengers. 
The Global vs. Local Playbook: Why India’s origin-destination growth breaks traditional global IT models. 
Airside Goldmine: Why saving 10 minutes on a turnaround unlocks 4 additional flights a day. 
The Biometric Friction: Why DigiYatra identity resets across check-in, security, and border control. 
AI Reality Check: Computer vision in production vs. the myth of automated gate assignments. 
The CEO Metric: Why airport leadership should track Asset Idle Time per Passenger Minute. 

The Indian AvGeek streams on all podcast apps.

Vishal Mehra - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@vis⁠hal1mehra⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

#IndianAviation #AviationNews #IndianAirports #aviation #Airports #AirportStrategy