Pay Your People and Lead With Respect - Greg Thomas of Salty Dawg on Building Teams, Brands & Big Wins
SummaryIn our latest episode of The Daily Groomer, I sit down with Greg Thomas—a multi-unit franchise owner who’s built an impressive career, starting out delivering water and eventually running dozens of businesses, including his newest venture, Salty Dog Pet Grooming. We dig into his humble beginnings, how he turns struggling businesses around, what it takes to build a loyal team, and the simple, low-cost marketing strategies he actually uses. Whether you’re launching your first salon or looking to scale, Greg brings real numbers, real talk, and a few wild stories about growing big without losing who you are.Timestamps08:47 Overwhelmed New Business Owner Journey13:54 Ideal Business Start Timing22:53 Employee Retention Framework27:12 Increasing Success through Collaboration39:04 Skyrocketing Franchises in Dog Industry43:31 Boosting Profits in Grooming SalonsStay connected with our guest speakers! Follow them on their social media Salty Dawg Pet Salon Atlanta. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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45:56
How to Build a Client Base That Won’t Bail— Michelle Ayala’s Loyalty Lessons
SummaryIn our latest episode of The Daily Groomer, I sit down with Michelle Ayala, solo owner of Filthy Gorgeous Grooming in Albuquerque, to talk about what it really takes to build lasting client loyalty. Michelle shares how she kept her mobile grooming business going after a major surgery forced her to step away for three months. We get into setting boundaries, having honest conversations with clients, making tough calls, and planning financially for the unexpected. Her story is a real look at the resilience behind the scenes—and how strong relationships can carry your business through hard times.Timestamps06:05 Surgery and Client Communication08:07 Practical Long-Lasting Dog Haircuts13:03 Client Bus Visit Dilemma15:19 Maintaining Client Relationships Crucial25:11 Grooming Career: Reality CheckStay connected with our guest speakers! Follow them on their social media Filthy Gorgeous LLC. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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31:09
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31:09
2.9 Million Views On Social Media: A Marketing Masterclass With Dallas’s Best Dog Grooming Salon
SummaryIn our latest episode of The Daily Groomer, chat with Brandon Pedro—a young entrepreneur balancing college, semi-pro soccer, and helping run his family’s successful dog grooming business, PCoCo’s, in Coppell, Texas. We get into how Brandon built their standout social media presence, the strategy behind viral content, and his top tips for groomers looking to document their journey, connect with their community, and stay consistent online. He also shares how family and culture inspire the heart of the business. Whether you're new to social or ready to level up, Brandon’s advice is practical, honest, and easy to apply.Timestamps10:56 Optimizing Social Media Content Platforms14:29 Using Trending Audio for Training18:04 Finding Your Social Media Niche23:31 Branding and Client Engagement30:49 Effective Content Trends DiscussionStay connected with our guest speakers! Follow them on their social media @pcocodoggrooming . For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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41:51
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41:51
Multi-Service Strategy with Wishbone Pet Care Founder Tammi Bui
SummaryIn our latest episode of The Daily Groomer, I sit down with Tammi Bui, the owner of Wishbone Pet Care in Houston, to talk about how she built a full-service pet care business from the ground up—without any grooming experience to start. We get into what it’s really like to offer grooming, boarding, daycare, training, and wellness all in one place, and how she’s structured her team to keep things running smoothly. Tammi shares honest insights about growing beyond grooming and what it takes to add new services in a sustainable way. If you're thinking about expanding your offerings or adding wellness to boost both your revenue and reputation, you’ll definitely want to hear her practical tips and real-world experience.Timestamps08:06 Service Synergy in Pet Industry15:13 Pet Wellness Transformation Advocacy22:14 Managing Pet Care Team Dynamics29:22 Starting Multi-Service Business Tips31:22 Boarding and Daycare ProfitabilityStay connected with our guest speakers! Follow them on their social media Wishbone Pet Care. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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34:25
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Meet the New CEO of Zoomin Groomin - Josh Fitzgerald
SummaryIn our latest episode of The Daily Groomer, I had a great conversation with Josh Fitzgerald, the new CEO of Zoom and Grooming, about his journey from franchise owner to leading a national mobile grooming brand. We talk about what it really takes to grow a successful grooming business, the value of authentic customer service, and some of the challenges new franchisees face. Josh also shares his vision for the future of the company. For groomers, business owners, or anyone who loves stories, this episode is worth it.Timestamps04:47 Mobile Ventures and Franchise Growth10:56 Problem Solving in Business Ownership18:11 Expectations for New Business Owners29:19 The Power of Owner-Customer Connection34:29 Challenges of Rapid GrowthStay connected with our guest speakers! Follow them on their social media Josh Fitzgerald. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
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