Summary
In our latest episode of The Daily Groomer, I sit down with Felicia Gutierrez, also known as the Profitable Groomer, to talk about the systems and habits that help grooming businesses stay profitable long-term. Felicia shares lessons from her experience working in corporate salons, private shops, and coaching groomers across the industry. We cover client retention, rebooking, getting customer feedback, marketing, and how small changes in communication and consistency can make a big difference in revenue.
Timestamps
07:53 Building a Profitable Van Fleet
13:00 Maximizing Utilization for Profitability
21:05 Mobile Grooming Hiring Process
33:02 Van Energy Challenges & Insights
43:22 Marketing, Expectations, and Retention
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