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How to Guarantee Psychological Safety
A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe. Core ideas in the episode:Don’t take other people’s bad behavior personally.You are not a victim. You have choice.Document repeated bad behavior.Openly discussing mistakes without blame creates safety on a team.As the leader, be willing to admit your own mistakes.Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal.A free infographic supports this episode. Download it here. The episode referred to about creating strong personal relationships is:#199 Personal Connections.Sign-up for monthly resources and tools in our monthly email. Curious about coaching for yourself or someone on your team? Let’s talk. [email protected]! Want to see this year’s pricing survey results? Pop me an email at: [email protected] come join the Executive Coaching Special Interest Group. Check it out here. Get additional tools for keeping yourself and your team psychologically safe in our podcast library in these three categories:AssertivenessLeadershipManaging YourselfAdditional episodes to listen to are:187 - Agreeable Disagreement70 - Assertion Versus Aggression"75 - Don’t Take Anything Personally”222- The Conflict Conversation181 - Inviting DialogueYour reviews help the show stay ad-free. Until next time, thanks!From The Look & Sound of Leadership team
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How to Supercharge Introversion
Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength.Myers Briggs Type Indicator assesses four preferences. One is Introversion and Extroversion. Download a free sample of the profile report here. The six tools unpacked in this episode are:Manage your energyMonitor your self-talkHave ideas readyManage your calendarShare comfortably about yourselfDevelop both your thoughts and your skillsListen to Tom’s conversation with Tom & Tom on the Beyond Podcast episode.Learn “How to Make Small Talk with Executives” on the Coaching for Leaders podcast.Curious about coaching? Shoot me an email. [email protected] the website? Sign-up for tools and resources in our monthly email. Help yourself to our free infographics in the Essential Tools bin.Get more support for supercharging your introversion in our podcast library in these three categories:Managing YourselfSelf-TalkSocial SkillsAdditional episodes you could listen to are:241 - Conquering People Pleasing210 - How to Grow Your Self-Management211 - How to Show Up as More of Yourself254 - How to Talk so People Understand You247 - Mastering AnxietyYour reviews help the show stay ad-free. So? Were these tools about introversion helpful? Let me know!Until next time, thanks!From The Look & Sound of Leadership team
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How to Manage Defensive People
A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope. All the tools and ideas and scripts in this episode are in an easy-to-understand infographic. Download it for free here. To work on “deserving” dive into The Four Agreements.Dig into more tools for managing defensive people in our podcast library in these three categories:Communication SkillsManagement SkillsRelationship BuildingAdditional episodes you could listen to are:216 - 7 Steps to Stop Emotional Hijacks60 - Be Impeccable with Your Word 35 - Handling Defensive Behaviors173 - Managing Bad Behavior138 - Managing Disruptive Executives198 - Psychological SafetyAdditional tools and resources are in our monthly email. Sign up here.Curious about coaching? Shoot me an email. [email protected] our free infographics are in the Essential Tools bin.Your reviews help the show continue as an ad-free podcast. Let us know how we can support you.Until next time, thanks!From The Look & Sound of Leadership team
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How to Own Healthy Assertion
Still traumatized over an angry explosion she’d aimed at an abusive leader years before, a leader asks her coach to help her access healthy assertion to use during moments of conflict.Where are you on the assertion scale? Our assessments will tell you.In the episode, ASSERTION got divided into two skills: AWARENESS and EXPRESSION.The four-step script to build healthy ASSERTION is:SituationFeelingWantOutcomePart of assertion is EMOTIONAL INTELLIGENCE. Our tool defines EQ and gives exercises. Download it here.“Unlocking Executive Presence Through Emotional Intelligence” Episode 232. The concept explained and tools provided.Download “The Feeling Word Grid” here.Ready for an amazing growth experience? Explore Brené Brown’s Dare to Lead course.Often recommended. Always helpful. Crucial Conversations.More tools in the ASSERTIVENESS category in the archive.Episodes with assertiveness tools: 220 - Holding Boundaries219 - How to Set Boundaries210 - How to Grow Your Self-Management86 - Intimacy in Business: Setting Boundaries198 - Psychological SafetyConsidering coaching? Talk with Tom. Send him an email here. Additional resources are in our monthly email. Sign up here.Until next time!Thanks! from The Look & Sound of Leadership team
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22:13
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How to Create Engagement Online
Convinced that participants need to engage in order to learn, a leader is discouraged after the cheerless rollout of her online learning program. She turns to her coach for help facilitating virtual groups.Tools in this episode:Tone-setting at the opening:Get people engaged by using the chat to think together;Get people engaged by thinking about how they will show up (ground rules);Ask: “How engaged do you want to be?” Rank 1 – 7 in chat. (#3 came from Michael Bungay Stanier who wrote The Coaching Habit and hosts the Change Signal podcast. Much gratitude!)Three facilitation skills:Use learning questions;Redirect; don’t be the hub;Activate your deadpan.All our infographics are available for free in our Tools Bin. Help yourself. Tom’s most recent conversation with Dave Stachowiak on Coaching for Leaders explored How to Take Initiative. A lively, thought-provoking episode.Coaches! Join us at ICF Los Angeles’s Executive Coaching Special Interest Group. Check us out on the ICF-LA website, then come join us!Categories in the archive to explore for more ideas about deepening relationships:Communication SkillsLeading TeamsEpisodes with more tools for engagement:141 - High-Stakes Meetings253 - How to Answer Questions Powerfully213 - How to Re-engage a Team34 - Keeping Repeated Material Fresh175 - Leading Offsites143 - Powerful Tools for Team: Plus / Delta148 - Taming MeetingsAre you coach curious? Talk with Tom. Send him an email here. Additional resources are in our monthly email. Sign up here.Until next time!From The Look & Sound of Leadership team
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