SHIFT

What if we've all become so focused on what technology is capable of that we've lost track of what children are capable of?  

We Meet: 
Andrew Sliwinski is the VP and Head of Product Experience for Lego Education. 

Credits:
This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

What if the standard approach to responsible AI, built around aspirational values like fairness and transparency, is fundamentally broken in the age of AI agents? 

We Meet: 
Reid Blackman is the author of the new book The Ethical Nightmare Challenge and the founder of AI ethics consultancy Virtue.

Episode Links:
Reid and Jennifer are speaking at the Drawing Room Salon on May 20:
https://thedrawingroom.ai/

Reid's new book:
https://www.amazon.com/Ethical-Nightmare-Challenge-Avoid-Worst-ebook/dp/B0GRC1ZPYX

Credits:
This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

How do you build intelligent systems that people trust? Then, how do you keep that trust when things go wrong? Because when things do, it’s not the tech that loses face but the brand people relied on. 
This episode was taped before a live audience on stage at the HumanX Conference in San Francisco.

We Meet: 
Radha Basu, Founder & CEO of iMerit
Shuman Ghosemajumder, Co-founder & CEO of Reken
Andrea Thomaz, Co-founder & CEO of Diligent Robotics
 
Credits:
This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

Capital One is the largest issuer of credit cards in the U.S. It’s also one of the largest banks, and car finance companies, in the country.  We learn from its experience building proprietary AI across fraud prevention, agentic workflows, customer experience, and risk and compliance in the latest installment of our oral history project.

We Meet: 
Capital One’s Head of AI Foundations Milind Naphade 

Credits:
This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.

Engineers charged with maintaining secure and reliable sites and services need to be able to observe what’s going on inside their systems. That observability data helps them spot issues sooner,  fix problems faster, and learn from the whole experience.
A live conversation from the stage at the HumanX Conference in San Francisco.

We Meet: 
Christine Yen is the Co-founder and CEO of Honeycomb,
Jennifer Tejada is the CEO and chairperson of PagerDuty

Credits:
This episode of SHIFT was produced by Jennifer Strong with help from Emma Cillekens. It was mixed by Garret Lang, with original music from him and Jacob Gorski. Art by Meg Marco.