Unnamed Technology Podcast - What the Data Is Telling Us About Digital Transformation
Using Keypoint Intelligence’s IT Decision Makers survey as a springboard, our very own Anne Valaitis and Carl Schell are joined by colleague Jamie Bsales to discuss where organizations are in their digital maturity. The conversation touches on widely adopted technologies, the state of workflow automation, and a DX in certain vertical markets—in under a half hour, here’s a clear, data-driven snapshot of how US businesses are navigating digital transformation.
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18:05
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18:05
Always Growing and Always Evolving - DX and Higher Education
Professor Gunter Saunders sits down with Keypoint Intelligence’s Mark Davis to discuss his position as a leader in technology and innovation at the University of Westminster, London. As the riveting conversation unfolds, the pair consider the role digital transformation (DX) has played in higher education over recent years, the impact of artificial intelligence (AI), and how higher ed will evolve over the coming years.
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22:40
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22:40
AI Everywhere - Therapy and the Resource on the Other End
Keypoint Intelligence's Alexia Morgan and Lindsey Naples, our AI Everywhere podcast team, are joined by colleague and friend Shawn Preval to discuss whether artificial intelligence (AI) can fill the mental health gap. This dynamic trio tackles the stigma around therapy and digs into the heart of why access to support absolutely matters—today now more than ever. (If you're struggling, call or text 988 for the Suicide & Crisis Lifeline.)
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39:43
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39:43
Unnamed Technology Podcast - Finding Opportunities to Improve Customer Communications
Using the National Postal Forum as a springboard, Keypoint Intelligence’s Anne Valaitis and Carl Schell discuss the technology she saw and the news she heard at the annual event hosted by the USPS. From there, based on recent primary research, they investigate trends and themes of customer communications including the always ongoing omnichannel strategy conversation, how artificial intelligence (AI) ties in, and why engagement is so critical.
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23:30
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23:30
AI Everywhere - Falling for Code and the Psychology of Digital Companionship
Join Alexia Morgan and Lindsey Naples, Keypoint Intelligence’s AI Everywhere podcast team, along with colleagues Kris Alvarez and Keith Haas, for an exploration of the allure and the risks of emotionally relying on artificial intelligence (AI). The group discusses the path of digital companionship to the evolving psychology of human-technology relationships to get to the heart of the future of connection—something we all need to understand with AI today.
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