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Next in Tech

Podcast Next in Tech
S&P Global Market Intelligence
Define your digital roadmap. Weekly podcasts featuring specialists from across the S&P Global Market Intelligence research team offer deep insights into what’s ...

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  • Ethical AI Data
    Ethical concerns about the use of AI have to start with training data. Too often, the primary concern is simply generating sufficient data, rather than understanding its nature. Emily Jasper and Abby Simmons are back to continue the conversation started in episode 198 with host Eric Hanselman. With generative AI, the data is the application in its most formative sense. Unlike traditional application development, where the expectation is that functionality will be expanded in later releases, GenAI applications require careful design of training data before training takes place. The perspectives contained in data age rapidly and model training doesn’t differentiate between outdated and current indications. Old data can effectively poison model outputs. Businesses risk alienating customers with models that are trained with data that don’t properly represent them. This is particularly true with marginalized communities, where language and context can change over shorter time frames. While there is research work on model retraining, work in AI today has to focus on effective data quality management. DeepSeek is causing a significant rethinking. Human data cleansing can be effective, but can’t scale to AI demands. Data workbench tools and synthetic data approaches can help, but better automation is needed to ensure that data sets are truly representative. Data collection and data sourcing need much greater attention to ensure that model results can engage the target audience and not be a liability. It’s a fundamental question of accountability that requires thinking in ways that are different than legacy development processes. Mentioned in this episode: https://transtechtent.com https://kevinguyan.com/queer-data/  More S&P Global Content: Webinar: AI in Action: Leveraging NLP to Answer Subjective Questions 2025 Trends in Data, AI & Analytics Take 5: Data quality and AI — a bidirectional relationship Compliance automation, Part 1: Governance, risk and compliance, or something new? Credits: Host/Author: Eric Hanselman Guests: Emily Jasper, Abby Simmons Producer/Editor: Kyle Cangialosi and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
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  • NRF conference shows AI challenges and rewards
    The National Retail Federation conference (NRF) launches just as retailers are cleaning up from the holiday shopping season. This year there was a focus on how technology can empower employees while reducing customer friction. Sheryl Kingstone, Rich Karpinski and Jordan McKee return to the podcast to share their insights on the conference with host Eric Hanselman. Traditional in-store retail concerns are a big part of NRF and innovation in Point of Sale (PoS) technologies, like softPoS and the integration of biometrics were on display. For the latter, there’s still the issue of consumer trust, as well as onboarding requirements. The show also saw an issuing bank debut its own PoS offering. The promise and the challenges of AI were a large part of the conference. Delivering on AI will take infrastructure upgrades and retailers are looking at building ecosystems across technology vendors to share cost and risk. Digitization is going forward as logistics look to move from picking products to smart warehouses that can sense products. AI mastery can create a competitive advantage, but it requires the integration of a lot of moving parts. More S&P Global Content: Next in Tech | Ep. 184: Dreamforce Preview Payments modernization on full display at NRF 2025 Going beyond last year's AI, NRF looks to revitalize the modern commerce experience Credits: Host/Author: Eric Hanselman Guests: Sheryl Kingstone, Rich Karpinski, Jordan McKee Producer/Editor: Kyle Cangialosi and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
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  • Consumer Electronics at CES
    The annual technology fest that kicks off of the year, the CES conference (formerly known as the Consumer Electronics Show), showcased the latest consumer technology, from smart glasses to smart homes. Neil Barbour and Stefan Modrich join host Eric Hanselman to explore what made an impact and what’s happened to technology debuts from previous years. The metaverse headlines of a couple of years ago have transformed into augmented reality. ChatGPT hasn’t been integrated into any cars, yet, but agentic AI is being rolled out. Much of what’s on display at CES is a vision of the future. The transparent TV’s last year were early prototypes and this year they’re on the market, albeit with a hefty price tag. There is more that’s taking place behind the scenes in consumer interactions. Advertising is becoming more digital and smart devices are the new frontier in engagement. Media purveyors are looking to link consumer experiences across devices. The omnichannel strategies of the past have been realized in multi-screen engagement today. They are becoming the next retail channel in new and different ways that create opportunities, as long as businesses can master the technologies required to capitalize on them. More S&P Global Content:  Next in Tech | Ep. 185: Consumer Tech Evolution Incoming Trump administration's expected tech policy shifts Robot visions LG Electronics elucidates smart home strategy Gen Z presents opportunities and challenges for video entertainment providers – Highlights from VoCUL: Mobile, TV & Streaming Video Services Trends 2025 Trends in Customer Experience & Commerce Credits: Host/Author: Eric Hanselman Guests: Neil Barbour, Stefan Modrich Producer/Editor: Kyle Cangialosi and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
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  • Women's Sports and Media Rights
    Sports media are in the middle of a significant transition, as streaming media companies compete with traditional linear broadcasters. The Netflix deal for the U.S. rights to the Women’s World Cup is only the latest and Richard Berndes returns to look at how the shift is shaking out with host Eric Hanselman. Women’s sports have seen a dramatic rise in viewership and represent a new and unique audience for media providers. They’re also a fanbase that’s particularly dedicated and committed. That’s translated into increasing rights valuations, with Netflix being only the latest to strike a notable deal. This comes as advertising dollars are shifting to more digital spending and streaming providers are expanding their monetization of sport to more documentary-style programming. As the value of sports rights increases, there is more pressure on pay TV providers, as they look to hang on to subscribers. Sporting events have the unique characteristic of a viewing imperative. Most audiences won’t watch, if the know the outcome. Early attempts by streamers were marked by some missteps, but they’ve upped their game and are taking a strong position in sports media. Consumer cord-cutting is continuing in a trend that favors streaming outlets and sport is a big part of where they see growth. How much sporting activity can linear channels afford to lose? More S&P Global Content: MediaTalk | Season 2 | Ep. 26 - Premier League Kicks Off Authenticity, women's sports and African potential dominate SportsPro Live 2025 Trends in Global Media Global Sports Rights update H2'24: NBA's 11-year deal, FIFA World Cup tender Special Edition: Best of the Business of Sports, 2024 Credits: Host/Author: Eric Hanselman Guests: Richard Berndes Producer/Editor: Darren Rose and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith  
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  • Tech Futures in the New Year
    As the old Danish proverb goes, it is difficult to make predictions, especially about the future, but we’re going to kick off the New Year with an exploration of where technology is headed a little further out in the future. While there have been headline-grabbing projections about AI and other buzzy topics, there are underlying connections across the technology landscape that are weaving the progress of the disparate branches of technology together. Research leaders Sheryl Kingstone, Justin Nielson, and Rich Karpinski join host Eric Hanselman to explore these changes and take on the difficult task of sorting out future possibilities. The opportunities to create additional revenue are large – many billions are lost to problems in customer transactions that better technology implementations could address. Macroeconomic pressures have a significant impact and will affect the speed of technology deployments and refresh cycles. Improvements in technology infrastructure are a critical part of being able to generate better outcomes. The world of sensors and IoT has made it into sports in increasing player performance and enhancing viewer experience with more detailed statistics, but stadiums have to be equipped with the technology and connectivity to make it possible. Advertising spending is becoming increasingly digital, but advertisers want greater breadth that connected devices like smart TV’s can provide. Those digital pathways can become new retail channels, but, once again, the infrastructure has to be in place to make it happen. More S&P Global Content: 2025 Outlooks 2025 ushers in big expectations for sports, streaming and media M&A Global economic outlook: December 2024 2025 Trends in Global Media 2025 Trends in IoT, Edge & Digital Industries 2025 451 Research Preview Hub Credits: Host/Author: Eric Hanselman   Guests: Sheryl Kingstone, Justin Nielson, Rich Karpinski Producer/Editor: Donovan Menard and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
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Define your digital roadmap. Weekly podcasts featuring specialists from across the S&P Global Market Intelligence research team offer deep insights into what’s new and what’s next in technology, industries and companies as they design and implement digital infrastructure. To learn more, visit: https://www.spglobal.com/marketintelligence/en/topics/tmt-news-insights
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