The Tourism AI Podcast

• #14 - This 2.5-Person Tourism Team Is Using AI to Outperform Bigger DMOs | Tourism AI Podcast

  Can a two-and-a-half-person DMO out-perform organisations ten times its size? Absolutely—when AI is your secret teammate.Episode summary:In this Tourism AI Network Podcast, host Peter Pilarski interviews Gerardo Corro, Tourism New Westminster Executive Director, about deploying a visitor-facing chatbot, cultivating a human-in-the-loop mindset, and preparing for AI agents that automate board reports. You’ll hear practical tips on file-naming conventions, training seasonal staff, and handling community pushback from artists.

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• #13 - Google Gemini 2.5 & AI Agents: Tourism’s 2025 Game-Changer

  Google just blew the doors off generative AI at I/O 2025 🤯 Gemini 2.5 Pro, Veo/Flow video and true AI agents could save tourism ops 1,000+ staff hours this year. In this episode of the Tourism AI Podcast, Peter Pilarski & Juan Correa unpack what it means for DMOs, hotels and travel brands.⏱️ QUICK CHAPTERS 00:00 Hook & why you should care 01:10 Gemini 2.5 recap – paused reasoning & Flash 05:22 Veo/Flow: instant ultra-real video 09:30 Agents that book restaurants & tickets 14:12 The widening AI Divide in tourism 18:55 7-step adoption roadmap 26:40 FAQ & next steps🔗 LINKS & RESOURCES ▶ Read the full 2,200-word blog guide → https://tourismainetwork.com/ai-tourism-2025-google-gemini-agents/▶ Join the Tourism AI Network community → https://tain.circle.so/feed 💡 FREE TOOLKIT Download our “AI Adoption Checklist for Tourism” PDF → [link]🚀 ABOUT TOURISM AI NETWORK We help tourism & hospitality leaders integrate AI with confidence—through education, strategy and community.#AIinTourism #GoogleGemini #TravelTech2025

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• #12 - Agentic Systems in Tourism: How AI ‘Digital Employees’ Crush Labour Shortages

  Can’t hire fast enough? Agentic systems—AI-powered “digital employees” can shoulder sales follow-up, inbox triage, social media and even itinerary design for a fraction of today’s costs. In this Tourism AI Podcast episode, host Peter Pilarski talks with Jesse Anglen (CEO, Rapid Innovation) about building agentic workflows that solve tourism’s labour crunch without compromising high-touch service.🎧 Topics & Timestamps00:00 Intro01:00 What are agentic systems?03:15 Why tourism’s problem is too few humans, not AI displacement06:00 Heli-ski case study: remote lodge, luxury guests, zero spare staff10:30 Three levels of AI adoption (and why “free ChatGPT” isn’t enough) 15:40 Building blocks: Intelligence • Tools • Process • Memory21:00 Marketing & lead-nurture agents that cost 99 % less than agencies 27:30 MCP & A2A protocols—why tool-calling is now plug-and-play33:00 Preparing data & SOPs (the “unsexy” work that pays off)40:45 Future outlook: 1 % of salary, 100 % of the value44:55 How to start your first agentic pilot🔗 Resources• RapidInnovation.io• Download the free AI Tourism Adoption Toolkit — https://tourismai.network/toolkit• Join Tourism AI Network community — https://tain.circle.so/join?invitation_token=fe0945e29ada9906803fb2a3089c73ee19954c63-901aa2d6-9846-4076-a764-40b3b3760f40 🤝 Connect Jesse Anglen — LinkedIn: https://www.linkedin.com/in/jesseanglen/#tourismai AITourism #AgenticSystems #DigitalWorkforce #TourismAIagentic systems tourism,digital employees,AI workforce,tourism labour shortage,artificial intelligence in tourism,rapid innovation,jesse anglen,peter pilarski,tourism ai podcast,heli-ski lodge case study,ai marketing automation,model context protocol,mcP,a2a protocol,chatgpt plus,gemini 1.5,claude 3.5,travel tech,remote lodge operationsChapters (auto-detect OR paste into description) 0:00 Intro & episode goals 1:00 Meet Jesse Anglen / Rapid Innovation 2:30 Tourism’s labour crunch vs. AI “replacement” myth 6:00 Heli-ski lodge case study 8:45 Three levels of AI adoption 14:00 Paid vs free LLMs 17:00 Agentic building blocks 21:00 Marketing automation wins 27:30 Tool-calling via MCP 31:20 Data hygiene & SOPs 38:50 Quick-start experiments 40:45 Future cost curve 43:30 How to get started 44:55 Wrap-up & CTAs

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• #11 - From Textbooks to Toolkits | Prof. Lian Dumouchel

  Professor Lian Dumouchel reveals how she leveraged generative AI to create The Marketing Map, a free, Canada-specific tourism marketing textbook, in just eight weeks. We examine:AI as a research assistant that compresses months of work into daysUsing synthetic personas and data to validate new travel productsTactics to overcome staff resistance and prove ROI fastThree action items you can pilot this quarterFollow & share• Follow the Tourism AI Podcast for fresh episodes every Thursday• Rate & review—your feedback helps more travel pros discover AI solutionstourism AI, hospitality technology, open educational resources, synthetic data, travel marketing, destination management, AI literacyTravel, Technology, Business, Education, Marketing, Innovation, Entrepreneurship, Data, Hospitality, Tourism

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• #10 - AI Agents Are Coming Here’s How Tourism Leaders Can Get Ahead

  AI agents aren’t science fiction anymore—they’re creeping into search, customer service, and even itinerary planning. Peter Pilarski and Josh Huston unpack where agentic AI really stands in April 2025 and why tourism organizations must start preparing today. Expect candid insights on data hygiene, SOPs, and the coming wave of vertical, tourism‑specific agents that will let small teams punch above their weight.Key takeawaysCurrent agents excel at deep research but still depend on your data being clean and structured.Organizing Google Drive, documenting processes, and archiving old assets are the “unsexy” steps that unlock future automation.Early wins: after‑hours booking bots, AI visitor‑centre desks, and instant key‑message generation from press‑release archives.Vertical agents will shift—not erase—jobs, freeing humans for higher‑touch guest experiences.The speed of change is accelerating beyond Moore’s Law; waiting means falling behind.Download the AI Adoption Toolkit and start future‑proofing your destination: tourismai.network/toolkit—Tourism AI Network | Empowering tourism leaders with AI literacy, strategic integration, and community support.

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