MAKING UX WORK: The Joe Natoli Podcast

When fear hits, most people push harder.That instinct — to defend, explain, prove, or fight — is exactly what makes things worse.In this episode, Joe shares a critical life lesson he learned from his father that applies directly to moments of panic at work, especially when conflict, resistance, or pressure show up unexpectedly.You’ll learn why the first move isn’t steering or reacting; it’s removing the pressure. How slowing things down can instantly change the outcome of difficult conversations. And why fear-driven environments aren’t personal — even when they feel that way.If this episode resonated, consider subscribing to Making UX Work. Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks. No hype. No platitudes. Just honest perspective, earned the hard way.

Fear thrives in ambiguity.In this episode, Joe digs into why hesitation, overthinking, and self-doubt get worse the longer you sit with them — and why asking for clarity immediately is one of the most powerful tools you have.You’ll hear practical ways to interrupt fear before it snowballs, how to ground yourself physically in tense moments, and why prioritizing your own calm is NOT selfish — it’s essential.This is about learning to replace imagined danger with actual information and taking your power back — one moment at a time.If this episode resonated, consider subscribing to Making UX Work. Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks. No hype. No platitudes. Just honest perspective, earned the hard way.

Impostor syndrome doesn’t come from nowhere — and it’s rarely about what just happened.In this episode, Joe breaks down why your strongest self-doubt reactions often have very little to do with the moment you’re in — and everything to do with patterns formed long before your career even started.You’ll learn how to recognize when fear is being triggered by the past, how to interrupt the panic spiral in real time, and why the goal isn’t to eliminate impostor syndrome — but to manage it. To remove its hands from the wheel and put yourself back in the driver's seat.If you’ve ever wondered, “Why am I reacting this way?” ...this episode is for you.If this episode resonated, consider subscribing to Making UX Work. Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks. No hype. No platitudes. Just honest perspective, earned the hard way.

In both my previous experience working with her company as a consultant and this conversation, it becomes very clear very fast that Tanya Netayavichitr is someone who lifts every person she comes in contact with to greater heights. As you'll hear for yourself in the way she describes her experiences, it's never about her — it's about the people she's working with, guiding and advocating for. Tanya's quick ascent to leadership positions in the worlds of UX and Product Design is testament to her formidable skill, impeachable integrity and steadfast kindness.Twitter:@NetayavichitrLinkedIn:tnetayavichitrIf you enjoyed this episode, please check out our good friend and sponsor, Stache Studio — a streetwear clothing brand focusing on quality products with a positive message, inspired by the resilience to turn a negative situation into a positive outcome. If this episode resonated, consider subscribing to Making UX Work. Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks. No hype. No platitudes. Just honest perspective, earned the hard way.

My guest for Episode 18 of Making UX Work is Will Sykora, who’s been working in design for over a decade, from a start in traditional graphic design to immersing himself in digital and web experiences. He’s worked in a multitude of industries, including hospitality, financial services, and government. He’s also worked independently as a freelance consultant, and launched his own startup along the way. Suffice to say Will is no stranger to taking risks, particularly when doing so means being true to himself.Twitter:@WillSykoraFacebook:will.sykoraLinkedIn:willsykoraWebsites:willsykora.comIf you enjoyed this episode, please check out our good friend and sponsor, Stache Studio — a streetwear clothing brand focusing on quality products with a positive message, inspired by the resilience to turn a negative situation into a positive outcome. If this episode resonated, consider subscribing to Making UX Work. Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks. No hype. No platitudes. Just honest perspective, earned the hard way.