Microsoft Teams Insider

• Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner

  Ally Ward, M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations.Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or complianceHow change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropriate informationBalancing the need for awareness with the risk of information overload in terms of end-user communicationThe value of investing in resources to manage Microsoft 365 change effectivelyThanks to Ribbon, this episode's sponsor, for their continued support.

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• Copilot Practical Applications and Success Stories with Sarah Miller

  Sarah Miller, Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot AgentsThe concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectivelyReal-world use cases, including how Pets at Home are using AI agents to improve operations and efficiencyImportance of enterprise security in AI adoptionThe concept of AI agents, their functions and business value across different industriesHow Copilot Dashboard and Success Kit can assist organisations in measuring AI impact and managing AI deploymentMany thanks to Crestron, this episode's sponsor, for their continued support.

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• Microsoft Teams Phone and Rooms at Kingfisher, Revolutionising Retail Communications

  Matt Sheldrick, M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration.How Kingfisher deployed video capabilities in all meeting rooms and even storesThe importance of quick, efficient and robust room setupsThe transition to Teams Phone and streamlining communication, focusing on flexibility and local presenceAI adoption and automation enhancing productivityThanks to Logitech, this episode's sponsor, for their continued support.

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• Understanding Microsoft Teams Premium: Features and Use Cases

  Mansoor Malik, Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025. Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace.Headline features include Intelligent Recap, Queues app and Microsoft PlacesFind out about lesser-known but still valuable featuresRealising the ROI for Teams PremiumThanks to Logitech, this episode's sponsor, for their continued support.

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• Microsoft Teams Update - February 2025

  Microsoft Teams Monthly Update - February 2025Microsoft Teams Rooms Express InstallISE News and New DevicesMDEP – New OEMs and ODMsMTRoW Boards + Edge WebAppsMTRoW Multiple Camera ViewMicrosoft Teams Super ResolutionNew Teams Phone Mobile ProviderRoadmapEventsThanks to Ribbon, this month's benefactor, for your support of Empowering.Cloud and the community.Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version over on Empowering.Cloud

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