Microsoft Teams Insider

Anuj Bhatia, Principal Product Manager at Microsoft, discusses how AI is transforming the real-time communications platform that powers Microsoft Teams and Dynamics 365.

• How the IC3 team is enabling AI agents to operate across chat, telephony and email channels

• Security and compliance challenges when AI bots handle enterprise communications, including prompt injection and data loss prevention

• The shift from seat-based licensing to consumption-based billing for AI services and what it means for enterprises

• How AI is reshaping leadership, organisational design and the way knowledge work gets done

• The future of personal AI agents in healthcare, contact centres and everyday productivity

Thanks to Crestron, this episode's sponsor, for their continued support of Empowering.Cloud.

MVP Tom Arbuthnot shares all the latest Microsoft Teams news and announcements in less than 15 minutes for November 2026
Teams Admin Centre device management ends by 15 December
Thanks to Pure IP - Observability, 7 December webinar
New on Empowering.Cloud
Upcoming events - Ignite, Fireside Chat live from Ignite, Devices AMAs
The Copilot meeting policy splits in two
Contact Center Intelligence - Microsoft's agents in Genesys and Five9
November meeting security - phishing, QR codes, deepfakes
5 Teams Quick Hits
7 Intelligent Spaces Quick Hits
Many thanks to Pure IP, this month's benefactor.

Henry Levak, VP & General Manager (Team Workspace Solutions Business Group) at Logitech, discusses the company's biggest-ever enterprise launch, covering breakthrough hardware and revolutionary audio technology.

• Rally Bar 2: a single device replacing both Rally Bar and Rally Bar Mini, with a die-cast recycled aluminium body, all-digital camera system and MDEP built in from launch

• Tap IP 2 and Tap Scheduler 2: Tap IP 2 gains improved presence detection whether table or wall-mounted, while Tap Scheduler 2 adds presence awareness that turns the display off when no one is nearby, saving around 30% power

• Rally System 2 Pro: a modular ecosystem featuring cameras, speakers, mic pods and RoomMate 2 Pro compute, connected via Logitech Link AV over IP

• Divisible rooms and Scenes: connect up to three Rally System 2 Pro units with pre-configured scenes for flexible, partner-customisable room configurations

• Sound Shape technology: the Rally Speaker 2 Pro (32-driver array) and Rally Speaker 2 Max (64-driver array) beam audio precisely into defined zones, enabling level coverage and dual-language support in a single room

• Rally Speaker 2: a seven-driver line array sound bar for rooms up to eight metres, delivering state-of-the-art front-of-room audio

• Availability: Rally Bar 2, Tap IP 2 and Tap Scheduler 2 are available now; the Pro AV line launches summer 2027

Thanks to Logitech, this episode's sponsor, for their continued support of Empowering.Cloud

Tom Crinnegan, M365 AI Services & Governance Leader at EY, discusses how EY is deploying and governing Microsoft 365 Copilot across 420,000 users in over 140 countries.

• Managing Microsoft's Frontier early access programme at enterprise scale and setting user expectations

• The shift to usage-based billing and why IT shouldn't hold the AI credit budget

• Governance challenges with Cowork, autopilots, and Copilot code

• Running weekly enablement sessions reaching 7-8k attendees across a 420,000-strong workforce

• Keeping humans in the loop when tooling offers to take on 20-30% of the working day

Thanks to Neat, this episode's sponsor, for their continued support of Empowering.Cloud

Jamie Bartlett, award-winning technology writer and bestselling author of How to Talk to AI, discusses why the skills that matter most for using language models are cognitive and linguistic, not technical.

• How language models actually work and why understanding the basics changes how you use them

• The sycophancy problem: how question framing and emotional pressure skew your results

• Why cognitive offloading is a growing risk for individuals and organisations

• Voice mode vs typing and when each approach serves you best

• Practical techniques including devil's advocate prompting, cognitive friction, and reflecting before prompting

• Why the best AI users are often people with no IT background at all

More about Jamie and his work at jamiebartlett.co.

Thanks to Jabra, this episode's sponsor, for their continued support of Empowering.Cloud.