The Zero100 Mailbag: Your Biggest AI Questions, Answered
The best questions come from the messy middle of transformation. Join Zero100’s Principals, Research Caroline Chumakov and Jenna Fink, and Chief Research Officer Kevin O'Marah as they answer the questions keeping supply chain leaders up at night in our first mailbag episode: How do you balance quick AI wins with paradigm-shifting transformation? What actually measures Copilot's impact? And to what degree can organizational resistance slow change? Real questions, actionable answers.Introducing the Zero100 Mailbag (00:05) Balancing incremental vs transformational AI strategy (1:06) Manufacturing transformation: task automation or systems redesign? (5:00) Measuring Copilot productivity and AI ROI (10:02) How to manage organizational resistance and the quintile problem (13:42) What data improvements are needed before AI implementation? (18:10)
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22:45
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22:45
Zero100 Live 2025: The AI Agent Reality Check
The hype is high for agentic AI – but what's the reality on the ground? Fresh off Zero100’s Live 2025 events in London and San Diego, the Zero100 team reveals what's actually working in supply chain transformation. Spoiler alert: it’s not about deploying AI and declaring victory. It's about the unsexy fundamentals – data ownership, fusion teams, and the Translators who bridge tech and ops. Featuring: VP, Data & Analytics Cody Stack, VP, Research Advisory Services Lauren Acoba, and Account Executive Jen Smith. Live in a nutshell: Bold vision meets pragmatic action (00:53) Taking Live international: Impressions from London and San Diego (2:10) Content that resonated: Translators, fusion teams, and scaling AI pilots (5:00) What is “data readiness” really? (7:11) Sustainability meets efficiency: The cost-carbon connection (9:02) Real-world AI use cases, from document parsing to personal leadership development (11:07) Key takeaways: Unconstrained thinking, hard work, and why humans aren't going anywhere (20:09)
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21:32
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21:32
The Executive Edge: Storytelling Secrets to Win Board Buy-In
In a world drowning in data and AI hype, the leaders who win aren't the ones with the best algorithms – they're the ones who can tell the best stories. Join Zero100’s Chief Research Officer Kevin O'Marah and Principal Research Caroline Chumakov as they explore storytelling as a critical leadership strategy for digital supply chain transformation and provide practical tips for winning over skeptical boardrooms. The neuroscience of storytelling (02:53) Why storytelling matters more than ever in the age of AI (04:18) The essential ingredients: Conflict, emotion, and a hero at the center (05:50) What we can learn from Indra Nooyi, Sara Blakely, Paul Polman, and Jim Rowan (08:44) The Golden Nugget: How to win over boardrooms with data and narrative (14:10) Understanding storytelling as a change management strategy (19:10) Amazon's PR/FAQ framework: A practical tool for driving multi-year transformations (22:25) Making it stick: How to practice storytelling and build it into your leadership development (24:29)
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26:19
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26:19
APAC's Digital Revolution: Leaders, Innovations, and Strategies to Try Now
Once known for low-cost production, the Asia-Pacific region now sets the global pace in digital integration, real-time orchestration, and AI-powered operations. From China’s consumer-driven factories to Singapore’s strategic investment in talent, APAC has created supply chains where data, decisions, and execution move as one. On this week’s episode of the podcast, the Zero100 team unpacks what’s driving this momentum – and why leaders everywhere can’t afford to ignore it. Featuring: Principal Research, Suzanne Lindsay, Senior Research Analyst, Jalen Thibou, and VP, Research, Kelly Coutinho. What’s driving APAC’s digital edge in supply chain? (00:50) Inside the factories syncing data and decisions at speed (03:19) How real-time orchestration is pushing the region ahead (04:23) Cross-industry collaboration wins in policy, tech, and talent (07:22) The infrastructure powering APAC’s smart production model (10:20) When AI meets skilled labor on the factory floor (15:31) The big lessons global supply chain leaders can’t afford to miss (18:59)
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20:42
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20:42
Fusion Teams and How to Build Them
In the age of AI, the most powerful investment you can make has nothing to do with technology – and everything to do with your org chart. Enter fusion teams: cross-functional powerhouses that combine tech and ops expertise to deliver digital products at scale. In this episode, the Zero100 team looks at the personas that drive success and unpacks how to build, empower, and measure the success of these teams across the supply chain. Featuring: VP, Data & Analytics Cody Stack, Principal Analyst Caroline Chumakov, and VP, Research Lauren Acoba.What are fusion teams, exactly? (00:58) Meet the key players: Citizens, Translators, and Wizards (01:32) How to spot and grow Translators in your organization (05:50) Fusion team archetypes in action (08:48) From pilot to practice: making fusion teams stick (12:19) How to spot success, and why “failure” is a key ingredient (14:37) What’s next for fusion teams in the age of AI? (19:42)
Welcome to Zero100, the “unboring” supply chain podcast. Each week, Zero100's researchers, analysts, and data scientists deliver sharp takes on the news, delve into new research, and interview leaders at the forefront of supply chain’s digital revolution, giving you the insights you need to drive growth and resilience.
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