Slight Reliability

Send us a textFrom the day we invented computers we've been struggling to keep applications running and delivering services to the business. Is this latest wave of AI helping or hurting us?This week I'm joined by Causely founder Shmuel Kliger to dive into...🌊 The three waves of AI hype over the decades (the history of AI)☠️ The dangers of over-promising and under-delivering what AI can do🧠 What is causal reasoning?😱 Is AI replacing SREs?🔮 AI as a way to allow humans to solve higher level problems...and much more.You can find Shmuel on:LinkedIn: https://www.linkedin.com/in/shmuel-kliger-1a91963/You can find Causely here: https://www.causely.ai/Shmuel mentioned 'The Book of Why' by Judea Pearl and Dana McKenzie which can be found here: https://www.amazon.com.au/dp/046509760XYou can buy Slight Reliability merch here (Note: you cannot order the mugs outside of New Zealand):https://slightreliability.digitees.co.nz/You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre

Send us a textWhat is operational intelligence and how is it different from observability or BI?This week I'm joined by SquaredUp's VP of Innovation Adam Kinniburgh to answer that question and many more including...❓ What is operational intelligence?🙈 Relating observability back to customer, business, or revenue😎 The value of giving stakeholders confidence🌉 Who bridges the gap between tech and business or engineers and leadership?🦋 Correlation VS causation and our innate desire to build connections...and much more.You can find Adam on:LinkedIn: https://www.linkedin.com/in/adamkinniburgh/...and the Operationally Intelligent podcast here:https://squaredup.com/operationally-intelligent/You can find the Slight Reliability merch store here:https://slightreliability.digitees.co.nz/You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre

Send us a textHow does leading platform teams differ from leading product teams?This week I'm joined by experienced technology leader Dinesh Sukhija to answer that question and many more including...❓ What is a platform team?⚽ Coaching engineers to focus on outcomes☀️ Connecting platform initiatives to business goals✋ Identifying the limiters in your team🎤 Spreading knowledge and avoiding single points of failure...and much more.You can find Dinesh on:LinkedIn: https://www.linkedin.com/in/dinesh-sukhija/You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre

Send us a textHow has my first two years as a manager in tech been? What have I learned? What do I need to work on?This week I share my experiences over the past couple of years. I cover:🔥 My recent close call with burnout🫶 How I attempted to build a team culture💪 The importance of tough conversations🥱 How roles and responsibilities might be boring to think about but is critical❓ What's next?...and much more.You can find me on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre

Send us a textHow could AI help human beings negotiate the mountains of telemetry we collect to get simple and fast insight?This week I'm joined by Ottermon AI CEO and founder Checo Pacheco about the lifecycle of observability coverage and tooling within organisations and how AI is helping to find signals amongst the noise and reduce cognitive load for SREs. We discuss...🎂 The need for a layer of logic on top of our telemetry data🚲 The observability lifecycle of a DevOps team🎶 How most orgs have many observability tools, and how we might make that work🤯 Reaching the limits of what humans can comprehend as a reason for AI📕 How poor documentation may become AI's downfall in the future...and much more.You can find Checo on:LinkedIn: https://www.linkedin.com/in/checopacheco/You can find more about Ottermon AI on their website: https://www.ottermon.ai/ or on LinkedIn: https://www.linkedin.com/company/ottermon/You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre