TechTalks with Cloudflare

Navigating the Storm: Crisis Management and Business Continuity in Global BankingIn today’s unpredictable world, crisis management and business continuity are essential to the resilience of major financial institutions.This two-part series explores how leading banks prepare for, respond to, and recover from crises—from cyberattacks and economic disruptions to operational breakdowns.In Part 1, we’ll delve into the foundations of crisis preparedness, uncovering the strategies used by financial institutions to build resilient systems and safeguard critical operations. Our expert guest, Chelsea Capizzi-Walsh, shares her insights on creating adaptable crisis management frameworks and fostering organisational agility.Part 2 will focus on the human element—the art of crisis communications, maintaining morale during challenging times, and leveraging lessons learned to improve future resilience.Chelsea’s expertise offers a comprehensive look at managing emergencies under pressure, with examples from her remarkable career across the private sector, federal agencies, and international institutions.Whether you work in finance, risk management, or simply want to understand how industries weather their toughest challenges, this series is packed with valuable lessons and actionable advice.Guest Speaker: Chelsea Capizzi-Walsh is the Executive Manager of Crisis Management for the Commonwealth Bank of Australia. She oversees global crisis management efforts, organising and tailoring responses to large-scale disruptive events such as physical threats, third-party impacts, technology incidents, and global issues. Chelsea’s role involves developing capabilities and plans, managing emergency communications and cross-group response teams, and supporting incident-specific response strategies.Her expertise in crisis communications and information management ensures effective responses across the technology, business, and customer sectors. Chelsea’s experience spans private, federal, and intelligence support roles in crisis management, including work with the US Senate, the Pentagon Information Technology Agency, and Johns Hopkins Medical University.Personal Note from Chelsea: “I chose this career pathway because I wanted to protect people and their way of life, so they don’t have to live in fear where it may be preventable. Growing up in Arlington, Virginia, during events like September 11, the Senate anthrax attacks, and the DC sniper incidents had a profound impact on me. I find this work engaging and challenging in constantly evolving ways, and I’m continually inspired by the beautiful aspects of humanity that emerge against the backdrop of some of our greatest hardships.”

Navigating the Storm: Crisis Management and Business Continuity in Global BankingIn today’s unpredictable world, crisis management and business continuity are essential to the resilience of major financial institutions. This two-part series explores how leading banks prepare for, respond to, and recover from crises—from cyberattacks and economic disruptions to operational breakdowns.In Part 1, we’ll delve into the foundations of crisis preparedness, uncovering the strategies used by financial institutions to build resilient systems and safeguard critical operations. Our expert guest, Chelsea Capizzi-Walsh, shares her insights on creating adaptable crisis management frameworks and fostering organisational agility.Part 2 will focus on the human element—the art of crisis communications, maintaining morale during challenging times, and leveraging lessons learned to improve future resilience.Chelsea’s expertise offers a comprehensive look at managing emergencies under pressure, with examples from her remarkable career across the private sector, federal agencies, and international institutions.Whether you work in finance, risk management, or simply want to understand how industries weather their toughest challenges, this series is packed with valuable lessons and actionable advice.Guest Speaker: Chelsea Capizzi-Walsh is the Executive Manager of Crisis Management for the Commonwealth Bank of Australia. She oversees global crisis management efforts, organising and tailoring responses to large-scale disruptive events such as physical threats, third-party impacts, technology incidents, and global issues. Chelsea’s role involves developing capabilities and plans, managing emergency communications and cross-group response teams, and supporting incident-specific response strategies.Her expertise in crisis communications and information management ensures effective responses across the technology, business, and customer sectors. Chelsea’s experience spans private, federal, and intelligence support roles in crisis management, including work with the US Senate, the Pentagon Information Technology Agency, and Johns Hopkins Medical University.Personal Note from Chelsea: “I chose this career pathway because I wanted to protect people and their way of life, so they don’t have to live in fear where it may be preventable. Growing up in Arlington, Virginia, during events like September 11, the Senate anthrax attacks, and the DC sniper incidents had a profound impact on me. I find this work engaging and challenging in constantly evolving ways, and I’m continually inspired by the beautiful aspects of humanity that emerge against the backdrop of some of our greatest hardships.”

Episode 3: The Evolving Threat of Phishing: Strategies to Protect Your OrganizationIn this episode, we delve into the world of phishing attacks—one of the most prevalent and dangerous forms of cyber threats today. Our experts will explore how phishing tactics have evolved, the impact these attacks can have on businesses, and practical strategies for safeguarding your organisation against them. Whether you're a cybersecurity professional or simply looking to protect your personal information, this episode is packed with insights and advice you won't want to miss.Our host Matthew Summerill, will be joined by Matt O'Kane, the Director of Notion Digital Forensics and Distinguished Lecturer at the University of New South Wales together with James Crocker, Cloudflare’s Global Director for Solutions Engineering.

Episode 2: Cybersecurity Insights: Analysing Australia’s Latest Survey FindingsWelcome back to the second episode of our Cloudflare podcast series!This time, we're diving into the findings from Cloudflare's 2024 Australia Cybersecurity Readiness Survey, offering valuable insights for cybersecurity leaders across Australia and New Zealand.Our host, Matt Summerill, will be joined by Ben Munroe, VP Marketing Chief Marketing Officer for Cloudflare Asia Pacific, and Amanda Spencer, Cloudflare’s Director of Engineering for Australia NZ.Together, they’ll explore how prepared Australian businesses are for the increasing sophistication of cyber attacks, what unique challenges they face, and where investment in cybersecurity is heading.Expect to learn about the growing concerns around AI in cybersecurity, the current state of cybersecurity talent in Australia, and how businesses can better secure themselves against emerging threats.Tune in for expert analysis and actionable insights that could help shape the future of your organisation’s cybersecurity strategy.Don’t miss out—subscribe now and share with your colleagues!For the complete survey results visit: https://www.cloudflare.com/en-au/lp/2024apjcsurvey/download/