The Josh Bersin Company

Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward.

As I explain, this new world is clearly coming into focus but you need to prioritize your energies, and our Systemic HR AI Blueprint (explained) is here to help.

Stay tuned for a barrage of announcements about Galileo, which now has more than 1,100 enterprise customers. And please join our Pacesetters program so you can share your own company’s innovations and get recognition for all your company’s creation!

Also look at Galileo for Consultants, a new release of Galileo specifically designed for HR, organizational, leadership, and change consultants!  Galileo for Consultants includes a whole array of tools to help you with your career, business, and client projects. Galileo for Consultants (internal consultants too) will be invited to a special monthly webinar to talk about consulting projects, opportunities, and your consulting career.

Additional Information

Understanding NVIDIA’s Growth and Culture

Will Workday Thrive (or Survive) In The World of AI? (video)

Galileo for Consultants: Super-Powering Your Consulting Business

The World Is Accelerating: What Has Changed About Leadership?

Chapters

(00:00:00) - AI HR Blueprint and Irresistible
(00:00:25) - Galileo for Consultants: An Update
(00:02:52) - Nvidia's $120 Billion Profit
(00:08:28) - AI and HR Agents: Future of the HR Agent
(00:14:18) - The AI Agent Blueprint
(00:16:36) - AI Professional Development Conference Update

Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR.

One of the leaders in this market is Oyster, a fast-growing company founded as a B-Corp, dedicated with a mission to make global employment a single, seamless marketplace. The founder of Oyster, Tony Jamous, is a fascinating entrepreneur who has a unique way of describing global employment. In this podcast I interviewed Tony so he can explain some of the strategic issues in building a global company of any size.

I think you’ll find Oyster a high value solution provider that combines world-class technology with a strong culture of global advice, support, and regulatory compliance to help companies grow.

(FYI we are partners with Oyster in Galileo: Oyster’s extensive global employment practices database is embedded in Galileo to assist you with many strategic HR policies around the world.)

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Additional Information

2026 Imperatives for Enterprise AI: The Road Ahead

The Definitive Guide to Corporate Learning

Oyster Announces Intelligent Global Employment – Redefining EOR Market

Get Galileo, The AI Agent for Everything HR

Chapters

(00:00:00) - Interview with Tony Jamis
(00:00:25) - Oyster's mission to reduce wealth inequality
(00:05:52) - Will Our Platform Become a Strategic Workforce Partner?
(00:10:15) - The Human Capital Challenge
(00:13:24) - Have We Thrived as a Global Company?
(00:16:09) - WSJD Live: Should HR Companies Integrate With HCM Prov
(00:17:23) - What's the role of AI in the Workforce?
(00:19:05) - Oyster HR: Going global with technology
(00:20:51) - EOR Provider Takeaways

This week I explain some of the very cool things going on in AI-Fueled Recruiting (hot space), and also discuss how to start integrating all your talent acquisition tools. I also explain AMS One, the Workday Agent System of Record (ASOR), and why and how all these amazing AI agents are going to enable you to really rethink the operating model for talent acquisition.

This is a trillion dollar space and we all deal with it, and it’s also the area of HR where AI is the most mature. And as I explain, every innovation that takes place in talent acquisition has an impact on tools for internal HR, job mobility, career development, and even learning. In fact TA and L&D really are going to get locked at the hip going forward.

We will be launching our massive new research study on TA at Irresistible 2026, our flagship HR leadership conference in the world. It’s June 8-10 at the beautiful USC Campus in Los Angeles, and I promise you that you’ll see some amazing things there (including a tour of one of USC’s brand new research and arts centers).

Also come see us at Unleash 2026 in Vegas where we’ll be doing workshops for you on Galileo, highlighting the newest release – these hands-on workshops give you 90 minutes to see dozens of amazing AI use-cases and also teach you how to use Galileo as your copilot, teacher, and consultant in all areas of HR. (And listen to my keynote explaining the way AI has already started to change everything about HR.)

Like this podcast? Rate us on Spotify or Apple or YouTube.

Additional Information

2026 Imperatives for Enterprise AI: The Road Ahead

The Great Reinvention of Human Resources Has Begun

Secrets Of The High Performing CHRO

Get Galileo, The AI Agent for Everything HR

 

Chapters

(00:00:01) - Josh Burson on Talent Acquisition and AI
(00:01:32) - Talent Acquisition: The $1 trillion spend area
(00:13:13) - Adam Levine: The ASOR for Workday Agents
(00:18:09) - Talent Acquisition: The New Model
(00:20:42) - A Day in the Life of Galileo

Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR.

In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI and the process for redesigning work. He explains what he learned about the value of HR as a CEO, and how he then took that knowledge back into HR.

Sample Quotes:

“True change happens at the manager level, and there is a compression of demands at the people manager level. Our number one value diver is investment in the front-line people manager.”

“Managers just don’t have enough time in the day. Now by leveraging AI we can help managers create capacity to spend more time with teams and peers.”

Like this podcast? Rate us on Spotify or Apple or YouTube.

Additional Information

Secrets Of The High Performing CHRO

CHRO Insights Research Report

CHRO Insights Video (Youtube)

Introducing Galileo for Managers, The Leadership Guru At Your Fingertips

 

Chapters

(00:00:04) - What Works: The Career Path From HR to Business Unit
(00:01:03) - What Works: Chief HR Officer Alim on the Business
(00:03:58) - Have You Left HR?
(00:05:27) - What's the role of the People Manager?
(00:08:08) - The Role of Managers in AI
(00:10:44) - CHRO: The Role of HR in the AI Transformation
(00:13:16) - Immigration in HR: The Business Experience
(00:15:49) - Having worked in different countries, how has your international experience helped you
(00:18:14) - The Challenges of Becoming a Chro
(00:19:36) - The Importance of Learning the Cross Functional Move
(00:21:02) - What Works With Alim
(00:21:22) - What Works: The Chro

After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the wrong phrase, as I explain) to reduce cost.

Well I hope today’s podcast gives you some clarity. Obviously the space is changing quickly, but there is a clear strategy emerging. I discuss the technology market, vendor strategies, and most important of all, how you as a business leader can leverage AI without going down dead ends.

I hope this gives you clarity, and I urge you to read our 2026 Imperatives for Enterprise AI for more.

Topics covered:

Why AI adoption isn’t a transformation — it’s a continuous learning process

How to design an architecture that avoids vendor chaos and data silos

The real ROI of AI: rethinking workflows and job structures, not just automating tasks

Strategies for navigating a confusing vendor landscape and building your own solutions

How to build a culture of trust and change, and empower employees

What to tell employees so they’ll lean in to change

The importance of speed, experimentation, and trusting the data over perfection.

If you’re in the middle of your AI strategy, please contact us. Our Systemic HR AI Blueprint will show you the way, and Galileo will help you with vendor analysis, process design, job redesign, and of course the training you need to enable your organization.

Like this podcast? Rate us on Spotify or Apple or YouTube.

Additional Information

2026 Imperatives for Enterprise AI: The Road Ahead

The Great Reinvention of Human Resources Has Begun

Get Galileo, The AI Agent for Everything HR

Chapters

(00:00:00) - AI Confusion
(00:05:19) - Self-Service HCM Software Companies
(00:08:13) - Job architecture and the process of changing jobs
(00:11:45) - Don't Wait for Perfection in AI Projects
(00:14:43) - Will We Run Out of Jobs?
(00:18:01) - Will AI Reduce Headcount?
(00:19:39) - The Need for Trust in AI