The McKinsey Podcast

Shoppers are awash in product recommendations. But do they trust them? “We found significant skepticism around algorithm-driven channels like social media, and in particular generative AI, where the trust level is below 40 percent,” says Danielle Bozarth, global leader of McKinsey’s Retail and Consumer Packaged Goods Practices. In this episode of McKinsey Podcast, Bozarth joins Senior Partner Clarisse Magnin and Global Editorial Director Lucia Rahilly to talk about AI-powered shopping and other trends reshaping consumers’ path to purchase—and what brands need to do differently to keep up with them.
The McKinsey Podcast is cohosted by Lucia Rahilly and Roberta Fusaro.
This episode has been adapted from our McKinsey Live webinar series.
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Theme music composed, performed, and produced by Joy Ngiaw.
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As artificial intelligence reshapes what investors expect from their advisors, asset managers are being pressed to move faster without eroding the trust that took decades to build. On this episode of The McKinsey Podcast, McKinsey senior partner and North America chair Eric Kutcher, speaks with Andrew Schlossberg, president and CEO of Invesco, about navigating market volatility, putting AI directly in employees' hands rather than dictating it from the top, and slowing down to speed up.

In this recurring series on The McKinsey Podcast, Kutcher speaks with top CEOs about the practice of leadership.

The McKinsey Podcast is regularly cohosted by Lucia Rahilly and Roberta Fusaro.

Theme music composed, performed, and produced by Joy Ngiaw.
See www.mckinsey.com/privacy-policy for privacy information

Window or aisle? These days, if you’re at the front of the plane, you don’t have to choose: “Everything is about having direct aisle access from every seat,” says Steve Saxon, coleader of McKinsey’s Travel, Logistics & Infrastructure Practice. And that’s just one of the many ways airlines are reinventing the premium experience for a burgeoning customer segment: the affluent vacationers now occupying seats once dominated by corporate road warriors. In this episode of The McKinsey Podcast, Saxon talks with Global Editorial Director Lucia Rahilly about why premium leisure travel is on the rise, what that means for airline economics, and how it’s prompting carriers to rethink everything from pricing to service to cabin design and product innovation.

The McKinsey Podcast is cohosted by Lucia Rahilly and Roberta Fusaro.

Any unanswered questions about this episode? Send them our way at: TheMcKinseyPodcast@mckinsey.com

Theme music composed, performed, and produced by Joy Ngiaw.
See www.mckinsey.com/privacy-policy for privacy information

Do you feel stuck in the career you have? Suzy Welch, an NYU professor and author of Becoming You: The Proven Method for Crafting Your Authentic Life and Career (HarperCollins Publishers, May 2025), has your back. In today’s episode of The McKinsey Podcast, Welch explains that if your career doesn’t feel quite right, it may be because you’ve lost touch with your aptitudes and values. This episode was previously broadcast on our McKinsey Talks Talent podcast, featuring talent experts Brooke Weddle and Bryan Hancock.
The McKinsey Podcast is regularly cohosted by Lucia Rahilly and Roberta Fusaro.
Click here to view the full transcript of this episode.
Theme music composed, performed, and produced by Joy Ngiaw.
See www.mckinsey.com/privacy-policy for privacy information

The next era of value creation may be defined less by digital innovation alone and more by the ability to build, operate, and scale physical assets. On this episode of The McKinsey Podcast, co-CEO of Hines Laura Hines-Pierce joins McKinsey’s North American Chair Eric Kutcher to discuss a widening gap between digital ambition and physical capacity. From a global housing shortage to an emergency energy and infrastructure supercycle, the conversation explores what it takes to build at scale—and why labor, permitting, and supply chain are now the true bottlenecks. They also reflect on leadership, organizational change, and preparing a 70-year-old firm for a more volatile, fast-changing future.
In this recurring series on The McKinsey Podcast, Kutcher speaks with top CEOs about the practice of leadership.
The McKinsey Podcast is regularly cohosted by Lucia Rahilly and Roberta Fusaro.
To watch the full-length version of this interview, visit The McKinsey Podcast playlist on McKinsey’s YouTube channel.
Any unanswered questions about this episode? Send them our way at: TheMcKinseyPodcast@mckinsey.com
Theme music composed, performed, and produced by Joy Ngiaw.
See www.mckinsey.com/privacy-policy for privacy information