The QTS Experience

Former Ranger Regiment psychologist Jeremy Noble is the stranger on a plane who talked me through a racing heart. He swears by the good guy factor, and joins a couple of our crew, Greg Wuestner and Jeff Sangillo, two veterans, to talk leaving the military and asking for help.

Chapters

00:00 A stranger on a plane: "Hey, how's the heart?"

06:24 Greg Wuestner: from Army infantry to QTS through SkillBridge

08:09 Jeff Sangillo: from Navy nuclear propulsion to the QTS energy team

10:00 What nobody tells you about leaving the military

11:10 207 hours walked at West Point

16:08 Autonomy, mastery and belonging: what disappears overnight

24:12 Googling "what is a data center?"

29:30 When a mistake can cost a life

33:11 Picking the right people first

35:54 Psychological safety: more mistakes, or more honesty?

42:18 Why asking for help is the hardest part

46:10 Nobody calls a torn ACL weak

52:20 The sergeant major who stopped in the rain

57:02 What people need to flourish

1:02:46 What a veterans group can do for new vets

1:15:33 If you feel cut off from your team

1:21:52 Parting words: ask for help, and be a good dude

Links

Jeremy Noble: https://www.linkedin.com/in/jeremy-noble-phd-abpp-b93a7617a/

Noble Organizational Consulting: https://www.psychology.consulting/home

Greg Wuestner: https://www.linkedin.com/in/gregory-wuestner/

Jeff Sangillo: https://www.linkedin.com/in/jeffsangillo/

QTS Data Centers: https://qtsdatacenters.com

Dan Ferriter: https://www.linkedin.com/in/danferriter/

Darrian Winston: https://www.linkedin.com/in/darrian-winston/

"Why You Should Hire a Ranger," Jeremy Noble: https://www.psychology.consulting/post/why-you-should-hire-a-ranger

More articles from Jeremy Noble: https://www.psychology.consulting/blog

Amy Edmondson, "Learning from Mistakes Is Easier Said Than Done" (1996): https://journals.sagepub.com/doi/10.1177/0021886396321001

DoD SkillBridge: https://skillbridge.osd.mil/

VA/DoD Clinical Practice Guideline on Suicide Risk (2024 synopsis): https://scholar.usuhs.edu/en/publications/assessment-and-management-of-patients-at-risk-for-suicide-synopsi/

Also mentioned: self-determination theory (Ryan and Deci), Good to Great by Jim Collins, The Assessment of Men (OSS)

Thank you for visiting our channel, be sure to Like, Comment, and Subscribe!

For more information, go to https://www.Q.com

Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to podcast@qtsdatacenters.com

Henrico turned people away from White Oak for years — the crypto guys, companies waving billions. Anthony Romanello had a hand in most of those calls, and he retired from Henrico in January, so he can finally tell me how they made them. Turns out the community was vetting us the whole time.

Chapters:

00:00:06 Chapter Two After 34 Years

00:08:56 Frito-Lay Chips, Not Semiconductors: How White Oak Happened

00:11:57 When the Conversation Turned Political

00:14:58 The Landscape Changed and Nobody Explained Why

00:17:47 Communities See What You Say Yes To

00:20:19 Fencing Off the Revenue for Affordable Housing

00:25:13 Why Henrico Added a Conditional Use Permit

00:27:59 The Photo on His Phone

00:32:05 Stop Talking and Listen

00:41:41 Who's Actually Paying for the Power

00:52:50 Half the Calls, People Need a Neighbor

Links and References:

Anthony Romanello — LinkedIn — linkedin.com/in/anthony-romanello-510723157

S.I.R. — Richmond — sirhq.com

Henrico Economic Development Authority — henrico.com

DE-CIX Richmond — de-cix.net

Thank you for visiting our channel, be sure to Like, Comment, and Subscribe!

For more information, go to https://www.Q.com

Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to podcast@qtsdatacenters.com

José Luis Friebel got into data centers by accident — second job interview in London, start tomorrow, we've got a conference in six months. Best accident of his life, he says. He told me the thing slowing this whole build-out down isn't power. It's plumbers. I did not expect that.

Chapters
00:00:00  From a sunny coastal town in Spain to the global data center business

00:07:13  Why an industry that built the cloud still doesn't talk to itself

00:12:08  The panel where somebody says "you're full of crap" — and nobody's offended

00:17:03  The human capital crunch, and the unsung heroes of modern civilization

00:19:57  Scholarships, electricians and plumbers: not charity, industry survival

00:29:26  What communities actually say when you ask them

00:34:11  Water, energy, and what it takes to be a good neighbor

00:38:50  Why the industry got caught by surprise on transparency

00:43:55  AI as infrastructure, and 90 billion in Aragon

00:48:16  Radiologists, drones, and why AI creates more jobs than it destroys

00:54:41  AI cities, and the jobs question: direct, indirect, and induced

01:02:22  "You're not an island, you're a peninsula"

01:04:49  What José wants you to remember

Links & References
José Luis Friebel: https://www.linkedin.com/in/jose-luis-friebel-dcd/

InfraXmedia: https://www.infraxmedia.com/

DatacenterDynamics: https://www.datacenterdynamics.com/

AI Cities Summit Europe 2027: https://www.aicitysummit.com/europe/2027

AI Cities Summit launch: https://www.datacenterdynamics.com/en/marketwatch/infraxmedia-launches-ai-cities-summit-series-to-support-governments-navigating-ai-infrastructure-growth/

SPAINDC (Spanish Data Center Association): https://spaindc.com/

MEXDC (Mexican Data Center Association): https://asmexdc.com/

Infrastructure Masons: https://imasons.org/

Lays Rodrigues: https://www.linkedin.com/in/lays-rodrigues/

George Rockett: https://www.linkedin.com/in/george-rockett-b18a3b4/

Dan Loosemore: https://www.linkedin.com/in/dan-loosemore-marketing-specialist/

Thank you for visiting our channel, be sure to Like, Comment, and Subscribe! For more information, go to https://www.Q.com

Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to podcast@q.com

Jake Dukes runs programs at Zac Brown's camp for veterans and kids. Years ago he came to me and said he didn't want to talk about money or sponsorship — he wanted us to show up. I stayed till one in the morning. Their chef is also unreasonably good.

Chapters

00:00:06 Pastor, camp, and a friendship that started on a beach

00:04:29 The mission: find what makes a person unique, then magnify it

00:07:30 What a data center has to do with a camp in Georgia

00:12:22 Warrior Week, Warrior Path, and the invisible wounds of war

00:16:56 A lumpy first eighteen months, and the go/no-go stations

00:21:23 Why trust is the hardest thing to rebuild

00:26:31 Don’t scrap who you were — reforging instead of starting over

00:35:39 What the week is actually for: making one real friend

00:39:41 Zac Brown’s heart for veterans and at-risk kids

00:42:07 Who pays for it: 93% of the kids are on scholarship

00:43:35 The light in the eyes, and a cucumber that tasted like a Kit Kat

00:45:50 Why kids and veterans belong in the same place, and what neurodiversity means

00:50:28 What a hiring manager should know about the veteran across the desk

01:06:48 Twenty years of building in communities, hiring from them, and being welcomed

01:09:30 How to tell whether a company that says it hires vets actually does

01:20:52 “I don’t want to talk to you about money”

Links & References:

Camp Southern Ground: https://campsouthernground.org/

Camp Southern Ground staff: https://campsouthernground.org/staff/

Jake Dukes, Vice President, Strategic Initiatives: https://www.linkedin.com/in/jachindukes/

Mike Caimona, incoming CEO: https://www.linkedin.com/in/mbcaimona/

Thank you for visiting our channel, be sure to Like, Comment, and Subscribe! For more information, go to https://www.Q.com

Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to podcast@q.com

When James told me the best early warning for a job-site injury isn’t a safety number, I said what you’re probably thinking — that’s ridiculous, and how would you even measure it? What came next changed how I look at it. Come find out what the number is.

Chapters:

00:00:00 A Gaelic footballer walks into a data-center podcast

00:02:07 Culture as bedrock: measure the inputs, not the score

00:05:30 Scaling culture when you’re hiring thousands

00:06:34 What PepTalk does: feedback from the field, and morale as a leading indicator

00:11:57 The blind spot: why the once-a-year survey misses it

00:16:18 The data: low-morale stretches vs. high-incident stretches

00:19:43 People leave unsafe sites: retention as the early warning

00:36:14 Construction vs. operations: human error and reinforcement

00:40:19 Staying alert in a “fully operational Death Star”

00:45:39 Reading the site like a body: must-have or nice-to-have?

00:51:11 Measuring the truth, and the one big takeaway

Links / References

James Brogan (guest) — LinkedIn: https://www.linkedin.com/in/jamesbrogan1/

Bernard Brogan (co-founder) — LinkedIn: https://www.linkedin.com/in/bernardbrogan/

PepTalk — website: https://www.peptalk.com

Thank you for visiting our channel, be sure to Like, Comment, and Subscribe!

For more information, go to https://www.Q.com

Learn More about QTS Data Centers on the QTS YouTube Channel: https://www.youtube.com/users/qtsdatacenters

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests to podcast@q.com