Command Control Power: Apple Tech Support & Business Talk

Beschikbare afleveringen

5 van 47

635: Adventures in Affiliate Limbo and the $37 Jackpot
In this episode of Command Control Power, the hosts discuss their patron-only content, focusing on tech insights they share for members. They delve into affiliate marketing with Amazon, highlighting successes and challenges. They reveal frustrations with Amazon affiliates and share tricks to navigate these programs more effectively. They discuss reliability issues with Ubiquiti products, and methods to manage and troubleshoot home networking issues. The episode also touches upon data recovery services, emphasizing experiences with Drive Savers. Listeners get a mix of tech tips, troubleshooting hacks, and behind-the-scenes insights. 00:00 Introduction and Patron-Only Content Teaser 01:48 Amazon Affiliates Marketing Update 02:26 Challenges with Amazon Affiliates 03:46 Affiliate Marketing Strategies and Recommendations 19:33 Data Recovery Services and Experiences 29:28 Client Equipment Purchases and Vendor Relationships 31:06 Client Misunderstandings and Vendor Expectations 31:26 Dealing with Hardware Markups and Transparency 32:18 Client Insistence on Specific Products 33:01 Balancing Client Savings and Business Revenue 36:41 Technical Issues with Screen Sharing and Command Tab 39:09 Monitor Resolution and Better Display App 43:46 Residential Client WiFi Troubleshooting 47:09 Issues with ISP Equipment and Double NAT 50:55 Preview App and Text Edit Issues 52:30 Ending Support for Older Systems and Protocols 56:19 Conclusion and Patreon Support
--------
59:27
--------
59:27
Best Of CCP - 295: Change Up The Usual
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.
--------
48:18
--------
48:18
633: A Latte About Apple: Commando, Convos, and Coffee
In this episode of Command Control Power, Joe and Sam catch up after attending a confidential Apple Technical Summit. They discuss the event’s highlights, including networking opportunities and technical presentations. Sam shares his experience improving a client's old IT setup, moving them to modern managed services and security practices. Joe dives into his quest for an ideal phone solution with group SMS capabilities, ultimately considering sticking with RingCentral due to recent features supported by AI. The episode also touches on the importance and challenges of maintaining high-quality internet service at a fair price and explores the potential environmental impact of AI note-taking. 00:00 Introduction and Hosts Reunion 00:15 NDA Event and Apple Summit 01:31 Networking and Connections 03:01 San Jose and Big Basin Adventures 06:18 Technical Summit Insights 09:12 Funny Poolside Moments 11:03 Caseless Phones and Engineering Marvels 16:31 Coffee Talk and AeroPress Trivia 25:22 Billing Challenges and Solutions 28:29 Client Negotiations and Agreement 28:55 Email Security and Phishing 29:52 Security Training and Awareness 31:30 New Client with Technical Debt 33:45 Managed Services Plan Pitch 37:41 AI in Client Communication 38:32 Phone Service Saga 51:34 Optimum Fiber and Internet Deals 56:49 Concluding Thoughts and Future Topics
--------
1:02:28
--------
1:02:28
632: Patched Up and Better Than Ever
In this episode, the hosts of Command Control Power discuss a range of IT management topics including the challenges of scheduling in summer, handling client updates with Electrona’s Patch and Addigy’s prebuilt apps, and the intricacies of using Microsoft Outlook. They explore the benefits and drawbacks of these different tools, including how to streamline updates and ensure clients' systems are running smoothly. The conversation also dives into hands-on experiences and technical steps for deploying effective IT solutions, backed by insights from their experiences and interactions with support teams. Additionally, new features like mobile application management in Intune are highlighted for their potential to enhance device security without full MDM enrollment. The episode wraps up with a discussion on the usefulness of different menu bar apps and support methods. 00:00 Introduction and Catching Up 00:11 Client Visits and Scheduling Challenges 01:42 SonicWall Upgrade Troubles 07:27 Beta Software Experiences 09:12 Patch and Software Updates 24:14 Understanding Prebuilt Apps and Configuration Profiles 24:59 Consolidating Management Platforms 25:46 Exploring New Products and Trials 26:31 Patch Management and Menu Bar Customization 29:33 Client Interaction and Support Strategies 38:33 Intune and Mobile Application Management 40:51 Outlook vs. Apple Mail 49:41 Wrapping Up and Patreon Support
--------
53:22
--------
53:22
631: Monitor Mayhem and the Search for the Perfect Pixel
In this episode of Command Control Power, the hosts discuss their experiences with various monitor setups, emphasizing ultra-wide and large screens, while exploring technical issues and preferences. They dive into topics such as monitor pixel density, enhanced connectivity settings for Unify networks, and share personal anecdotes about client interactions and equipment setups. The episode also includes light humor and listener engagement, underscoring the blend of technical insights and casual conversation that characterizes the show. 00:00 Introduction and Greetings 00:11 Monitor Preferences and Recommendations 01:50 Client Interaction and Monitor Shaming 02:50 Exploring Ultra-Wide Monitors 04:28 Remote Upgrades for Clients 10:47 Adjusting Monitor Settings for Clarity 15:37 Comparing Monitor Specifications 26:29 The Cost of Standard Glass 26:38 Living Room Office Setup 27:16 Choosing the Right Monitor 30:08 Apple TV and Aspect Ratios 33:01 Monitor vs TV Debate 38:37 Monitor Control App Insights 40:55 Unify Network Issues 50:44 Wrapping Up with Humor
--------
55:15
--------
55:15