604: Sync or Swim: Tales from the Technical Trenches
In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape. 00:00 Introduction and Hosts 00:07 AirPods Pro Charging Issues 01:16 DIY Fixes and YouTube Solutions 04:26 Contact Cleaner Solution 10:18 Synology NAS Updates 18:13 MacBook Air Erase Troubleshooting 21:48 Community Support and Unify Devices 31:02 Exploring Hostify: Affordable Network Management 31:36 Unify's Potential Future Charges 32:22 WiFi 6 and 6GHz Connectivity Issues 33:08 Adjusting RSSI for Better WiFi Performance 34:56 WiFi 7 and Device Compatibility 36:23 Auto Optimization and Network Settings 39:59 Seasonal Business Trends and Client Behavior 44:05 Email Follow-ups and Communication Challenges 52:33 Phone Etiquette and Speakerphone Frustrations 54:52 iPhone Mirroring: A Helpful Feature 57:38 Conclusion and Listener Engagement
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1:00:36
603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Techs
Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shares his experiences with the transition from an Intel MacBook to an M4 Max, highlighting issues with USB power and hubs. The conversation also takes a deep dive into the National Defense Authorization Act (NDAA) and its implications for network security, especially concerning Ubiquiti devices. John provides insights into the process of obtaining compliance certification from Ubiquiti, emphasizing the complexities involved. Alongside the technical discussions, John shares personal anecdotes about his career journey, owning a remote campground during the pandemic, and his current role with Creative Techs. This episode serves as an insightful resource for consultants and tech enthusiasts navigating the ever-evolving landscape of hardware and security compliance. 00:00 Introduction and Welcome Back, John Moder! 00:16 Tech Troubles: USB Issues with New MacBooks 01:56 John's Experience with USB Hubs and MacBook 03:34 Solutions and Frustrations with USB Connectivity 08:51 John's Career Journey: From Tech to Campground Owner 09:36 Pandemic Impact and Campground Challenges 12:02 Life at the Campground: The Reality Sets In 18:44 Transitioning Back: RV Adventures and Remote Work 22:05 The High Costs and Logistics of RV Living 23:23 The Challenges of RV Maintenance and Repairs 25:14 Transitioning to a Stable Home Life 26:10 A New Career in Education Technology 26:52 The Reality of Working in Education 27:28 Returning to Consulting and Remote Work 35:26 Navigating Government Compliance in Tech 35:57 The Complexity of NDAA Compliance 37:56 Ubiquiti's Compliance Process 48:23 Final Thoughts and Reflections
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52:44
602: Tech Tantrums: When Siri and Bluehost Team Up to Test Your Patience
In this episode of Command Control Power, Joe dives into various tech frustrations, starting with longstanding complaints about Siri's inefficiencies that even die-hard Apple fans acknowledge. The discussion pivots to the troubles faced after switching from a MacBook Air to a MacBook Pro, including stability issues and slower wake times. Joe shares a recent ordeal with a client's Bluehost account where an email disruption led to a series of frustrating support calls, tying up days of his time. Technical missteps and inefficient customer service compounded the problem, leading to an exasperating experience. The conversation also touches on alternative tech like the Meshtastic & LoRa system for peer-to-peer text communications during grid-down scenarios. The episode wraps up with reflections on the toll such tech issues take on professionals and a call for listener experiences with better hosting solutions and emerging tech. 00:00 Introduction and Siri Complaints 00:33 Switching to MacBook Pro: Initial Impressions 01:01 Technical Issues with MacBook Pro 01:55 USB-C Cable Troubleshooting 03:21 Monitor and Display Problems 07:25 Apple's Expensive Solutions 08:57 One Password and Captcha Issues 11:16 Bluehost Email Troubles 25:02 A Series of Missteps 25:41 Holding It Together 26:12 The Restore Process 26:41 Client Frustrations 27:22 Website and Email Issues 30:13 Bluehost's Role 35:53 Support Challenges 44:56 Exploring Mesh Networks 52:48 Concluding Thoughts
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55:45
601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud
601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve into issues with Amazon Prime's fast-forwarding function and Sonos speaker system glitches. Topics shift to technical support anecdotes involving Synology power supply failures, the challenges of maintaining home networks, and recommendations for power control devices like watt boxes. The episode wraps up with a discussion about the shrinking market for FireWire 800 to Thunderbolt adapters. 00:00 Introduction and Casual Banter 00:41 TV Show Discussions and Opinions 01:43 Frustrations with Amazon Prime and Siri 04:37 Sonos and Home Automation Challenges 06:08 Client Network Setup and Coordination 10:01 Sonos Reboot Issues and Networking Behavior 13:55 HomePod and Sonos Comparisons 19:06 WiFi Networks and Home Automation 23:38 Alexa Switches and IOT Network Segregation 24:22 Optimizing IOT Device Connectivity 24:41 Ring Cameras and Network Configuration 27:40 Synology and SonicWall Power Supply Issues 34:38 Remote Control Solutions for Network Devices 42:09 The Value of Legacy Adapters 43:54 Conclusion and Patreon Invitation
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47:14
Best Of CCP - 283: The Mile High jamf Club - Interview With Weldon Dodd Of Rewind Tech
We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO
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