#388 - Fraud Reduction Intelligence Platforms with John Tolbert
In this episode of The Identity at the Center Podcast, hosts Jim McDonald and Jeff Steadman catch up with John Tolbert, Director of Cybersecurity Research at KuppingerCole Analysts, to talk about the rapidly evolving world of Fraud Reduction Intelligence Platforms (FRIP).They explore:The six capabilities of modern fraud reduction systemsHow AI and machine learning are both helping and hurting fraud preventionWhy shared signals and orchestration are critical for financial and e-commerce use casesHow identity verification, device intelligence, and behavioral biometrics work togetherThe role of usability and integration in FRI adoptionPlus, stick around for a fun discussion about concerts, classic rock, and which legendary bands they wish they’d seen live.Listen now to learn how identity, fraud, and AI are colliding — and what’s next for fraud intelligence.Connect with John: https://www.linkedin.com/in/john-tolbert/Fraud Reduction Intelligence Platforms - Finance (KuppingerCole Report): https://www.kuppingercole.com/research/lc80841/fraud-reduction-intelligence-platforms-financeFraud Reduction Intelligence Platforms - eCommerce (KuppingerCole Report): https://www.kuppingercole.com/research/bc81030/fraud-reduction-intelligence-platforms-ecommerceConnect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comChapter Timestamps:00:00 – Jim’s passwordless rant and setup woes05:00 – Introducing guest John Tolbert06:30 – Catching up: four years since John’s last appearance07:30 – What is CIAM and how has it evolved?09:30 – Understanding Fraud Reduction Intelligence Platforms (FRIP)10:00 – The six core capabilities of FRI solutions13:00 – Are most vendors point solutions or full platforms?14:00 – How identity verification is improving16:00 – SaaS and API-driven fraud detection models18:00 – What kinds of fraud can (and can’t) FRI prevent?21:00 – The growing problem of bots and automation22:00 – Fraud trends in finance: scams, account takeovers, and synthetic identities25:00 – Information sharing and the role of shared signals28:00 – Collaboration vs. competition in fraud prevention31:00 – Fraud in e-commerce: bots, loyalty points, and returns abuse34:00 – Streaming and citizen fraud use cases36:00 – Where do FRI capabilities fit within IAM platforms?43:00 – The importance of orchestration and integration44:30 – The role of AI and ML in fraud prevention47:30 – Smart questions for evaluating FRI vendors50:30 – Concert talk: Pink Floyd, Metallica, and the ones that got away58:00 – Wrap-up and where to find John Tolbert’s reportsKeywords:Fraud Reduction Intelligence, FRI Platforms, John Tolbert, KuppingerCole, Identity at the Center, IDAC, IAM, CIAM, Cybersecurity Research, Fraud Prevention, Machine Learning, Artificial Intelligence, Behavioral Biometrics, Device Intelligence, Identity Verification, Risk Orchestration, API Security, Financial Fraud, E-Commerce Fraud, Shared Signals, Jim McDonald, Jeff Steadman, IDAC Podcast
Netherlands