New Books in Technology

Beyond the Facts: Tacit Knowledge and the Hidden Infrastructure of Our Informed Times (Bloomsbury, 2025) describes tacit knowledge, what it is, how it used
and its role in our current data driven world. Author James Cortada
argues that fuzzy, hard-to describe information is greater and more, important than just hard
facts. What is tacit knowledge? It is what we might consider knowledge
that is unable to be fully communicated; knowledge that we understand
implicitly, but it is a bit hard to explain. For example, it is the kind
of knowledge one needs to ride a bicycle, but that cannot be described
precisely on paper in the way one might be able to explain how to cook a
dish. Tacit knowledge is the least understood type of information and
one of the most difficult to communicate. Yet there is more tacit
knowledge in our lives than the specific facts one can find in a book,
on the Internet or in the simple form of a fact. This book is designed
to introduce the reader to the concept of tacit knowledge and how to
recognize and use it. This book offers definitions of tacit knowledge
and compares the topic to explicit knowledge, then describes how the
former is used today. The author argues that both types are used today
and explains how one can use both types of knowledge in their lives.
This book is essential primer to understanding tacit knowledge and learning how to use it to your advantage.

Guest: James
(Jim) Cortada is a senior research fellow at the University of
Minnesota. He is a leading authority on the role of modern information.
He holds a PhD in modern history but worked at IBM Corporation for
nearly 40 years in sales and consulting. He has written
several books on the business history of the computer industry and just
over a dozen on the history and use of information over the past two
centuries. So, he straddles the subject between historical evolution and
its current uses.

Host: Dr. Michael LaMagna
is the Information Literacy Program & Library Services Coordinator
and Professor of Library Services at Delaware County Community College.
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Long before Google, Amazon, or Microsoft, computer technology shaped how people worked, how markets operated,
and how businesses became big. After World War II, military officials
and their partners in industry looked to the newly invented electronic
computer as they sought to cut costs, speed up labor,
manage supply chains, and—they hoped—bring stability to the postwar
economy. Their efforts would shape early computer science and the first
applications of computer technology in manufacturing and business, with
profound consequences for workers and managers alike. By the 1960s,
practices originally developed to improve industrial efficiency were
being used by Wall Street, influencing how markets worked and even how
traders thought. Digital technology became central to finance, tying
together far-flung trading floors and automating decision making—with
alarming consequences, including the 1987 Black Monday crash.

In Coding Capitalism: Computers and the Remaking of the Postwar US Economy
(Columbia University Press, 2026), Dr. Devin Kennedy offers a new
history of the digital economy, showing how the computer emerged
from—and transformed—capitalism in the United States. He traces how
computer science and technology were made by industry, which molded
computation to manage factories, financial markets, and entire firms.
Drawing on the archives of businesses, computer researchers, regulators,
and financial institutions, Coding Capitalism retells the story of the postwar economy and the computer, revealing how mid-century
business laid the foundations of the digital world. Bridging business
and economic history with the history of science and technology, this
book uncovers the prehistory of big tech and demonstrates how capitalism has shaped computing since its invention.

This interview was conducted by Dr. Miranda Melcher whose book
focuses on post-conflict military integration, understanding treaty
negotiation and implementation in civil war contexts, with qualitative
analysis of the Angolan and Mozambican civil wars. You can find
Miranda’s interviews on New Books with Miranda Melcher, wherever you get your podcasts. 
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How do authoritarian regimes silence critics across borders? And what are the repressive tools and strategies that authoritarian regimes use transnationally? In this episode we are joined by Arild Engelsen Ruud, Mubashar Hasan and Karin Zackari to discuss the role of digital surveillance, emotional blackmail, enforced family isolation, psychological harassment, and the imprisonment of relatives on fabricated charges by Asian authoritarian regimes seeking to control populations and narratives across borders.

You can read more about the research discussed in this episode in the book The Long Reach of the Strong Arm: Evolving Forms of Transnational Authoritarianism, published by Springer.

Arild Engelsen Ruud is Professor of South Asian Studies at the University of Oslo.

Mubashar Hasan is an Adjunct Research Fellow at Western Sydney University.

Karin Zackari Associate Senior Researcher at the School of Global Studies at the University of Gothenburg.

Kenneth Bo Nielsen, your host, is an Associate Professor of Social Anthropology and the Director of the Centre for South Asian Democracy at the University of Oslo.

The Nordic Asia Podcast is a collaboration sharing expertise on Asia across the Nordic region, brought to you by the following academic partners: Asia Centre, University of Tartu (Estonia), Asian studies, University of Helsinki (Finland), Centre for Asian Studies, Vytautas Magnus University (Lithuania), Centre for East Asian Studies, University of Turku (Finland), Centre for East and South-East Asian Studies, Lund University (Sweden) and Centre for South Asian Democracy, University of Oslo (Norway).

We aim to produce timely, topical and well-edited discussions of new research and developments about Asia.
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Michael Brand is a CX strategist and trainer, based in Switzerland, who has been named a Thinkers 360 Top 50 Global Thought Leader on Customer Loyalty. Dr. Vincent Covello directs the Center for Risk Communications, and is a nationally and internationally recognized trainer, researcher, consultant, and expert in emergency, crisis, risk, and change communications. Deanna Leonard is a futurist, executive coach, and AI transformation leader. Her career has spanned senior leadership posts across a wide range of Fortune 500 companies.

In this freewheeling, one-hour roundtable discussion, the focus is on the Customer Experience through the lens of both the opportunities and misuses that AI involves. The topics addressed include the following: 1) the importance of active listening, 2) the 20 words that can make or break an exchange with a customer, 3) how front-line CX employees can be enabled to do their jobs better, and 4) the need for training budgets to be protected, if not increased. In emotional terms, two feelings rise to prominence in this session: fear (of not being heard and responded to) and trust (rooted in the demonstration of caring before knowledge gets shared or an action-step taken). The answers as to who people trust, and why, when experiencing stress will be sure to surprise you.

Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com.
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How is finance changing in the contemporary world? In FinTech Capital: The Digital Transformation of Everyday Money and Finance (Princeton University Press, 2026), Paul Langley, a Professor of Economic Geography at Durham Universityand Andrew Leyshon, a Senior Fellow in the Centre for Economy, Policy and Place, Nottingham Trent University and Emeritus Professor of Economic Geography at the University of Nottingham,
chart the rise of a new form of capitalism in the digital age. Drawing
on detailed case studies from across the world, from familiar everyday
examples such as Klarna to continent-spanning institutions such as Standard Bank,
the book theorises the dynamics of this new moment in global
capitalism. Of interest across the social sciences, the book will be
essential reading for anyone seeking to understand money today.
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