Restaurant catering — and the tech that powers it — is hot, hot, hot. At nearly 20 years old, ezCater is poised to take advantage of the renewed interest from office workers and the restaurants that serve them. In this episode we talk about the evolution of catering, the tech that supports it, and why a little reassurance and hand-holding goes a long way with corporate clients.
--------
43:51
--------
43:51
Rob Edell, GM & Head of DashPass, DoorDash
Before Rob Edell was DoorDash’s head of DashPass, he was a restaurant tech founder building a business he eventually sold to Resy. Rob joined DoorDash years before it became the market leader it is today, and after almost a decade of the company, he’s had a front row seat to the evolving restaurant business. In this episode, we talk about DoorDash’s growth and evolution, how DashPass encourages loyalty, and what’s coming next.
--------
42:59
--------
42:59
Ilir Sela, Founder & CEO, Slice
Ilir Sela has been helping local pizzerias with purpose-built tech for over a decade. Slice got its start as an online ordering platform for independent pizzerias and now offers much more: Point of sale, loyalty, delivery, and even supply chain support, printing custom pizza boxes and delivering them to customers. In this episode, we talk about first-party and third-party delivery, the newest crop of ovens, and (of course!) what makes really great pizza.
--------
42:48
--------
42:48
Fred LeFranc, CEO, Results Thru Strategy
In this pre-recorded summer special, Kristen and Brandon ask Fred to predict the future. Lucky for us, he’s good at it. In this episode, we talk about the current state of casual dining (tl;dr: Chili’s is killing it), all those restaurant bankruptcies, and the importance of making an emotional connection with diners.
--------
36:31
--------
36:31
Kelly Esten, CMO, Toast
We’re deep in an (unintentional) point of sale system theme at The Simmer. This week, Toast’s chief marketer Kelly Esten joins us to talk enterprise restaurants, artificial intelligence, and maybe accidentally perpetuate a rumor that Brandon really wants to be true.
The Simmer explores and explains hot topics in restaurant technology and the future of hospitality. It's led by two industry veterans with a lot of opinions. Kristen Hawley has spent over a decade covering the beat for her newsletter Expedite and top titles including Fast Company, Business Insider, Bon Appetit, Eater, and Food & Wine. Brandon Barton is CEO of Bite, an industry-leading intelligent kiosk ordering software provider with nearly two decades of experience in restaurant tech. Each episode, the hosts interview some of the smartest people in hospitality to dissect what's happening now
Netherlands