What is generative Artificial Intelligence (AI)? What aspects of generative AI are academics conducting cutting edge research currently investigating? How can UX researchers and designers apply lessons from this research in their own work? And should we learn to love or fear AI?   In the second episode from the CHI2023 Human Computer Interaction conference in Hamburg, I chat in-person with five attendees about the event, their own research, and what the future may hold for generative AI.  There isn’t possibly time to cover the vast range great talks and sessions at CHI2023, but I hope this will give you a flavour of what was on offer and what those who attended took away from the event.   Many thanks to my guests: Eva Wolfangel  Sophie Freeman Kiwi Dai Jake Rigby and Torben Volkmann   Thanks for listening, and enjoy the episode.   And thanks to our sponsor Oxford Insights.   Mike Green This podcast is brought to you by Researchable UX. If you'd like to help support the podcast, you can donate a very modest sum by buying me a virtual coffee. That would be hugely appreciated. Thank you!   

What is generative Artificial Intelligence (AI)? What aspects of generative AI are academics conducting cutting edge research currently investigating? How can UX researchers and designers apply lessons from this research in their own work? And should we learn to love or fear AI?   In the first of two episodes from the CHI2023 Human Computer Interaction conference in Hamburg, I chat in-person with five attendees about the event, their own research, and what the future may hold for generative AI.  There isn’t possibly time to cover the vast range great talks and sessions at CHI2023, but I hope this will give you a flavour of what was on offer and what those who attended took away from the event.   Many thanks to my guests: Elizabeth Churchill Anna Xyghou Kars Alfrink Kent Lyons and Rgee Gallega   Thanks for listening, and enjoy the episode.   And thanks to our sponsor Oxford Insights.   Mike Green This podcast is brought to you by Researchable UX. If you'd like to help support the podcast, you can donate a very modest sum by buying me a virtual coffee. That would be hugely appreciated. Thank you!   

Tina Ličková is a senior user researcher and strategist, and host of the UX Research Geeks podcast, where this conversation is also published.  She originally began her career in marketing and later found her calling in User Experience. She co-founded and managed a service design studio that helped corporations as well as startups, and she has also led multidisciplinary teams, enabling them to build insight-driven products.  This time, rather than just me asking the questions, Tina and I interview each other...about our own experiences in UX, about how and why we do what we do, about podcasting, and about the challenges of 'moving fast and breaking things' during digital transformation in organisations. Finally, she plays my 3 card challenge to share her favourite UX tool, favourite technique and a trend she sees in the future.  Thanks for listening, and I hope you enjoy the episode.  Mike Green This podcast is brought to you by Researchable UX. My thanks again to our sponsor Ribbon. If you'd like to learn more, visit their website or reach out to their Founder Axel Thomson directly.  If you have a moment, I'd love to hear your feedback on the podcast to help me improve it.  And finally, if you'd like to support the podcast in a very modest way yourself and help me continue to producing regular content of the kind you'd like to hear, buying me a virtual coffee would be hugely appreciated. Thank you!

Peter Kariuki is a software engineer and entrepreneur, and the co-founder of the start-up SafeMotos, a motorcycle ride-sharing solution in Rwanda. He believes that technology can transform people’s lives and help solve Africa’s most pressing problems.  In this episode, Peter and I talk about the context of digital design in Africa, how mobile phone coverage in Rwanda affected early design decisions within the SafeMotos app, and his belief in the importance of 'going out of your way' to user test your product in context - not just in a lab - to properly understand your users.   Finally, he plays my 3 card challenge to share his favourite UX tool, favourite technique and a trend he sees in the future.  Peter is one of the keynote speakers at the CHI23 conference: https://chi2023.acm.org/program/keynotes/ You can find out more about Peter here: https://peterkariuki.com/ Thanks for listening, and I hope you enjoy the episode.  Mike Green   This podcast is brought to you by Researchable UX. My thanks again to our sponsor Ribbon. If you'd like to learn more, visit their website or reach out to their Founder Axel Thomson directly.  If you have a moment, I'd love to hear your feedback on the podcast to help me improve it.  And finally, if you'd like to support the podcast in a very modest way yourself and help me continue to producing regular content of the kind you'd like to hear, buying me a virtual coffee would be hugely appreciated. Thank you!  

Is there a way to enable a digital avatar to ask a user research questions in an exploratory or qualitative manner? One that elicits useful research insight that can be transcribed and analyzed in real time? If users are wary of the 'uncanny valley' of interacting with an avatar will they engage with it? And how smart can these things ultimately get? Rob Symes is CEO at Fortell.ai. In this episode he shares with me his digital career path as a serial entrepreneur and his founder journey so far with Fortell. We discuss the opportunities and risks posed by AI in trying to understand real human user motivation and needs, the resistance he's faced from some corners of the user research community, and the power of actually going out and 'sitting in the customer's shoes', despite all the benefits that remote research can bring.  Finally, he plays my 3 card challenge to share his favourite UX tool, favourite technique and a trend he sees in the future.  Thanks for listening, and I hope you enjoy the episode.  Mike Green   This podcast is brought to you by Researchable UX. My thanks again to our sponsor Ribbon. If you'd like to learn more, visit their website or reach out to their Founder Axel Thomson directly.  If you have a moment, I'd love to hear your feedback on the podcast to help me improve it.  And finally, if you'd like to support the podcast in a very modest way yourself and help me continue to producing regular content of the kind you'd like to hear, buying me a virtual coffee would be hugely appreciated. Thank you!