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[email protected]6G is closer than most people think, and the biggest surprise is that the headline might not be “faster.” We sit down with Mats Karlsson from Ericsson to talk about the move toward physical AI, where networks help systems sense and act in the real world. When robots, vehicles, and digital twins depend on connectivity for safety and performance, “more bandwidth” stops being the product and guaranteed outcomes become the real promise.
We unpack what outcome based services actually mean in practice: collision avoidance, factory uptime, immersive experience quality, and other measurable KPIs that enterprises can justify paying for. That naturally leads to the toughest question for telecom operators and service providers: monetization. Matt explains why the business model has to evolve along with the network, translating intent into offerings, pricing, and even revenue sharing in real time, while still being able to prove the network can fulfill what it sells.
From there, we get practical about AI in telecom, OSS/BSS transformation, and where ROI shows up today. The message is blunt: don’t start with AI, start with trusted data. We talk about common OSS and BSS pain points like siloed datasets, uneven data quality, and limited end to end visibility, plus real examples of value like revenue assurance, billing anomaly detection, predictive operations, and faster root cause analysis. We also dig into agentic AI and why industry collaboration through TM Forum and open standards is key to making autonomous networks work at scale and unlock new revenue streams, not just cost savings.
If you care about 6G, autonomous networking, AI in telecom, and the future of outcome based connectivity, hit subscribe, share this with a colleague, and leave a review. What outcome would you pay for first: uptime, safety, or experience quality?
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