Be Like Water: Arne van Oosterom about leading change in the age of legal AI
In this episode of Beyond Billable – Driving Conversations, Pim Betist takes Arne van Oosterom for a drive to explore what transformation really means in the age of AI.Arne is the founder of DesignThinkers Group, known for helping global organisations navigate change and reimagine their cultures. Together, they unpack how law firms and legal departments can adapt before disruption forces their hand.They discuss why change always starts with people, how fear blocks innovation, and what leadership must do to make transformation stick. If you’ve ever wondered how to prepare your firm or department for the uncertainty ahead, this conversation is for you.Key insightsSuccess can be dangerous. When everything is going well, urgency disappears. Arne explains how giants like Nokia and Kodak missed the moment to adapt — and why law firms should challenge comfort before disruption does.Change is constant, not an event. Transformation isn’t a project with a finish line. It’s a mindset of continuous adaptation built on trust and honesty.Start small, but start now. Big transformation plans fail because they try to change everything at once. Arne shares why creating safe spaces to experiment builds real momentum.Flip the pyramid. True change demands a new kind of leadership — one that serves rather than commands. Leaders must create the conditions for others to excel.Arne leaves us with one simple principle for the future: Change isn’t something to complete — it’s something to live and breathe all of the time. The firms that thrive will be those that stay curious, stay honest, and build trust into every decision. Hosted on Acast. See acast.com/privacy for more information.
--------
29:23
--------
29:23
Rutger Lambriex on Why Young Lawyers Are Secretly Using AI
For this Driving Conversation, I take Rutger Lambriex for a spin. After more than twenty-five years with EY Law and HVG, including a decade in New York as managing partner, he recently joined Venturis Consulting Group.We unpack the question every firm should be asking: “How will we earn our money in five years?”Topics we cover:• The client–firm win–win matrix: where sustainable value actually sits• Moving from hours to outcomes: value-based pricing that aligns incentives• Productised contracting built with clients (templates, automation, thresholds)• Preventative, business-tuned regulatory and compliance services• Operating like a corporate: real roles for tech, finance, and BD• The “soft governance” partners must model for adoption to stickIf you’re rethinking your model, pricing, and client relationships in the age of AI, this one’s for you.Beyond Billable – Driving Conversations is a collaboration with NIO Nederland. Hosted on Acast. See acast.com/privacy for more information.
--------
44:08
--------
44:08
Steven ter Horst: hoe Houthoff met legal AI een leiderschapspositie innam
Onze host Pim Betist bespreekt met Steven ter Horst van Houthoff hoe het topkantoor vroeg inzette op generatieve AI en dit succesvol wist te verankeren in een first mover advantage. Steven deelt lessen over adoptie, harde cijfers en waarom een multi-tool stack onmisbaar is.We behandelen:Hoe Houthoff een early mover werd met generatieve AIHoe een gedisciplineerde uitrol eruitziet (training, “use it or lose it,” meetbare adoptie)Waarom je op dit moment meerdere tools nodig hebt om legal AI te laten werkenDe moeilijke onderdelen: uitgeverscontent, kennisintegraties, DMS-beperkingenHouthoff 2030: het modelleren van de impact van AI op vaardigheden, pricing en het opleidingsmodelPricing: waar fixed fees logisch zijn en waar het urenmodel nog steeds de voorkeur heeft Hosted on Acast. See acast.com/privacy for more information.
--------
41:25
--------
41:25
Steven ter Horst on Houthoff’s journey to Legal AI leadership
Our host Pim Betist is joined by Steven ter Horst of Houthoff to unpack how a top-tier firm moved early on generative AI and made it stick. Steven shares adoption lessons, hard numbers, and why a multi-tool stack is essential. We cover:How Houthoff became an early mover with generative AIWhat a disciplined rollout looks like (training, “use it or lose it,” measurable adoption)Why you currently need multiple tools to make legal AI workThe hard parts: publisher content, knowledge integrations, DMS constraintsHouthoff 2030: modeling AI’s impact on skills, pricing, and the training ladderPricing: where fixed fees make sense and where billable hours still win Hosted on Acast. See acast.com/privacy for more information.
--------
35:41
--------
35:41
Suzanne van der Klip on why trust and relations drive legal innovation
In this episode our host Pim Betist is joined by Suzanne van der Klip, a lawyer who built her career in corporate practice before stepping into the world of legal innovation. At A&O Shearman she helped pioneer the firm’s first innovation team, explored the potential of legal tech from its early days, and was closely involved in developing tools like Contract Matrix that brought AI straight into the heart of contract negotiation.She brings both the perspective of someone who has lived the realities of law firms and the vision of someone shaping how AI can make legal work faster, more efficient, and more meaningful.Suzanne and Pim talk about what it takes to get lawyers to actually adopt technology, the opportunities and risks AI brings to firms and in-house teams, and how platforms and point solutions may coexist in the years to come. Suzanne also shares her thoughts on the changing leverage model in big law, the rise of boutique firms, and why trust and relationships remain at the core of innovation.So buckle up and enjoy Beyond Billable, Driving Conversations with Suzanne van der Klip. Hosted on Acast. See acast.com/privacy for more information.
AI is reshaping professional services. Beyond Billable dives into how these shifts impact lawyers, consultants, and accountants—featuring conversations with industry leaders and innovators on staying ahead of the curve.Host: Pim Betist Hosted on Acast. See acast.com/privacy for more information.