Catalyst

This week on Catalyst, Tammy is joined by Deepesh Chandra, Senior Vice President and Chief Digital and Information Officer at Montefiore Einstein, one of New York’s most mission-driven health systems. Deepesh has spent more than 20 years in healthcare and technology, with stops at McKinsey, Mount Sinai, and Bon Secours Mercy Health. He started out believing technological change was an engineering problem, then began to see that the hardest part of the project was actually human. Deepesh and Tammy talk about starting with the human constraint rather than the technology’s capability and bringing patients and clinicians in from day one. They also make the case that resistance isn’t something to fear, it’s where collective problem-solving begins.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Deepesh Chandra
The Human-in-the-loop is Not a Control - Substack Article
Nexus 2026
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This week on Catalyst, we're revisiting a conversation from the archives. Tammy is joined by Brian Solis, a digital anthropologist, futurist and Head of Global Innovation at ServiceNow, who studies how disruptive technologies like AI change business and the customer experience. Brian and Tammy dig into the mindset shift leaders need in a world that keeps changing, and why purpose, curiosity and creativity are the tools that matter most. He also shares how you can help shape what comes next instead of simply reacting to it.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Brian Solis
Brian Solis TV
Lifescale
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This week on Catalyst, Tammy is joined by Shulagna Dasgupta, a fellow podcast host who spent over two decades at Accenture on human capital, talent, and operating models, most recently as vice chair advising CEOs through major transformations. She left this past June to launch her podcast, AI-isms, and to found Ochin, an AI advisory firm helping organizations navigate transformation. Tammy and Shulagna tackle the question so many leaders are sitting with: if your organization went tech-first, automated hard, and treated people as an afterthought, can you actually recover? Shulagna's answer is yes. She argues that for the first time, value and human advantage aren't in opposition. Her prescription for making that pivot: get explicit about intention, replace fear with real psychological safety, and above all, get CXOs hands-on building with AI themselves rather than just prompting it, since that's what shifts how they design programs for everyone else.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Shulagna Dasgupta
Ochin
AI-isms Podcast
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In this special episode recorded in front of a live audience at Nexus 2025, Tammy is joined by Sean Jantzen, VP of Software Engineering at UPS. Sean brings over 24 years of experience at UPS, where he’s risen from intern to leader, helping transform one of the world’s largest logistics companies into a digital powerhouse. Tammy and Sean discuss his coaching mindset, AI adoption strategies and the challenges of innovating with legacy systems. Sean also talks about how his background in team sports informs his coaching mindset and explains why shipping early and small can lead to fewer bugs and faster delivery.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Sean Jantzen
Scaling responsible AI: With Noelle Russell
Only the curious will thrive: Top takeaways from Nexus 2025
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See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Catalyst, Tammy is joined by Rita Soni, a social entrepreneur and one of the leading voices on impact sourcing, an intentional, inclusive talent strategy she's helped shape since the term was coined during her time as CEO of Nasscom Foundation. She later brought that expertise to Everest Group as a principal analyst, and is now building Grand Resolve, a nonprofit that's co-creating standards to make digital services more responsible and inclusive. Tammy and Rita dig into what impact sourcing actually looks like on the ground, from Televerde's outbound call centers inside a women's prison to Vindhya Info Media in Bangalore, where a workforce built around people with disabilities has outpaced expectations on retention and quality. The throughline: "good for people" and "good for business" aren't competing goals.
Please note that the views expressed may not necessarily be those of NTT DATA
Links:
Rita Soni
Nasscom Foundation
Everest Group's Impact Sourcing
Learn more about Launch by NTT DATA
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.