Breaking Banks

Entrepreneurship is an odyssey with many unexpected stops on the journey. You could find yourself on a loading dock in East LA, freestyle rapping with a man known as DJ Trucker—yes, there is video proof.

In this episode of our special series, Killing It, hosts Jason Henrichs and Alex Johnson talk with Max Farrell. Max started his career in business development at Dwolla and went on to found WorkHound, which is now WorkStep. WorkHound began when Max stumbled upon a problem in an industry he didn’t come from, and he jumped right in.

The trio speaks candidly about the unpredictable nature of the founder journey and the need to deeply understand the customer. This includes Max spending 48 consecutive hours in the cab of a truck, winning a Truck Tank pitch competition, and recognizing when it is time to personally hit the road and move on.

This honest conversation shares the ups and downs of building a business. Max describes the near-failures, the acquisition, and his eventual decision to leave his founder identity behind. It’s an odyssey. 

In This Episode

For years, Banking as a Service (BaaS) was sold as a silver bullet for community banks to solve their deposit problems and grow non-interest income. Through its evolution, the industry has learned that it is not enough for BaaS to simply be programmable. For innovation in banking to flourish, without sacrificing the safety and security of the banking ecosystem, BaaS must also be governable.

With the bankruptcy of Synapse and the resulting consent orders, sponsor banks have been forced to prove their control over outsourced operations.

This week on Breaking Banks, Jason Mikula, who wrote the book on BaaS, literally!, and is publisher of FinTech Business Weekly; Ellen Linardi, Chief Product and Technology Officer at Synctera; and Reid Whiting, President of Lincoln Savings Bank join Jason Henrichs to talk about sponsor banking. Is it growing up or catching up?

Interested in learning more? Check show notes for a link to a paper, a blueprint really, for the choices a bank that wants to play in sponsorship banking will need to make.

White Paper Link: Orchestration, Control, and Observability: A New Framework for Sponsor Banking https://alloylabs.docsend.com/view/gs8925x8yeii5vxg

In This Episode

What if AI could replicate your consciousness?

Listen as Breaking Banks host Brett King connects with Paolo Sironi, host of Provoke.fm‘s The Banker’s Bookshelf about Paolo’s latest book, Quantum Sapiens.

Paolo’s foray into literary fiction explores the intersection of quantum gravity, philosophy, and the future of human consciousness in an AI-driven world, providing a unique way to explore complex topics.

Available at major bookstores and on Amazon, Quantum Sapiens is a haunting novel blending scientific speculation, the frontiers of artificial intelligence, theories of consciousness and urgent ethical questions into a compelling narrative.

Join Paolo and Brett as they dive into the “hard problem” of consciousness and how technology like AI acts as a mirror for the human experience.

In this episode of Breaking Banks host Brett King sits down with Farbod Sadeghian, Founder and Executive Chairman of TheBlock. Based in Dubai, TheBlock is a fintech collaboration space dedicated to fintech, blockchain development, and crypto, bringing together fintech, AI, and capital markets to build the next economy of virtual assets,

The conversation covers the origin story of TheBlock and the UAE’s regulatory landscape—specifically the Virtual Asset Regulatory Authority (VARA). They also discuss how TheBlock is building a virtual asset community that enables faster speed to market through direct collaboration with onsite advisors and strategic partners.

By connecting people, infrastructure and opportunities, TheBlock offers end-to-end support to help companies launch, operate and scale within the digital economy.

If in Dubai, stop by! 

In This Episode

Financial institutions (FIs) are currently navigating a “perfect storm” of technological, market, and consumer shifts. They face a multi-front war: constant economic and regulatory pressure, soaring consumer expectations for 24/7 personalization, and the existential threat of megabanks with massive tech budgets.

To survive and thrive, FIs must move beyond “pilot purgatory”—where 95% of generic AI pilots fail—and adopt a banking-specific AI workforce,an AI-powered intelligence layer for modern banking.

In this episode of Breaking Banks host Jason Henrichs is joined by Dan Michaeli, CEO & Co-Founder of Glia, a digital customer service and banking AI platform serving over 700 FIs, and Madeline Fredin, SVP of Growth & AI Transformation at Alloy Labs to explore how a self-learning institutional brain unifies data across the organization. By starting with the contact center—the richest source of unstructured interaction data—banks can build a foundation that shifts their entire operation from reactive service to proactive growth and agentic workflows.