UC Today

• Tata Communications' Guide to Smarter Collaboration Spaces

  In this forward-looking episode of UC Today, David Dungay sits down with Rahul Sawardekar, Global Product Head (UC) at Tata Communications, to explore how the return-to-office trend is reshaping the world of meeting rooms, collaboration devices, and endpoints. With legacy systems under scrutiny and hybrid work here to stay, Rahul unpacks how enterprises can future-proof their digital workspaces—while avoiding vendor lock-in and tech chaos. If your organization is rethinking its collaboration strategy, this is essential viewing.Gone are the days of passive, outdated meeting spaces. Today, they’re strategic centers of collaboration—and businesses need more than a single-vendor setup to thrive. In this episode, Rahul Sawadekar outlines how Tata Communications is helping global enterprises reimagine hybrid collaboration.🔹 Why pre-COVID meeting room strategies no longer work—and what today’s employees actually expect.🔹 The hidden cost of tech lock-in and how multi-vendor orchestration can boost ROI and flexibility.🔹 Consultancy as a game-changer—why working with the right partner is key to standardization and scale.🔹 The next frontier of workplace tech—AI-powered assistants and immersive media rooms that go beyond video.

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• Why “Big Bang” Digital Transformations Are Failing - The Journey to Modern Work

  In this insightful episode of UC Today, David Dungay sits down with Robyn Erkelens, Business Development Executive at New Era, to unpack what modern businesses are getting wrong—and right—about workplace transformation.With her background in experience design and innovation, Robyn shares why organizations need to rethink the “big bang” approach and instead focus on smart, scalable changes that actually move the needle. If you're navigating hybrid work, ESG goals, or the AI wave, this conversation is packed with practical advice.The future of the office isn’t about gimmicks or grand overhauls—it’s about thoughtful, human-centered transformation. In this candid conversation, Robyn Erkelens challenges traditional thinking and outlines New Era’s playbook for building smarter, more agile workplaces.🔹 Why the “big bang” digital overhaul often fails — and how to replace it with a step-by-step, ROI-driven approach.🔹 Three transformation pillars — infrastructure, operations, and experience — and how to start small in each.🔹 How smart building tech and collaboration tools feed both ESG goals and employee experience.🔹 AI isn’t a magic wand — learn how New Era helps clients like Indiana University use Co-Pilot to drive real business outcomes.For more information, visit New Era Technology: https://www.neweratech.com/uk/#DigitalTransformation #ModernWork #AI

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• Big UC Update: Martello

  In this UC Today spotlight, host Kieran Devlin is joined by Wendy Moore, Vice President of Marketing at Martello Technologies, to explore the company’s mission to elevate collaboration performance for enterprises and managed service providers (MSPs) alike. With over two decades in software and cybersecurity marketing—including leadership at Trend Micro—Wendy shares her insights on what sets Martello apart in the crowded UC monitoring space. If your organization relies on platforms like Microsoft Teams or Zoom, this is a conversation you won’t want to miss.In this engaging interview, Wendy Moore pulls back the curtain on Martello’s proactive approach to unified communications monitoring and how the company empowers service providers and IT leaders to stay ahead of disruptions in hybrid environments.Discover how Martello enables IT success through:Proactive Monitoring with Synthetic Testing: Simulate real user interactions to detect issues before they impact performance or user satisfaction.MSP-Centric Strategy: Help managed service providers unlock new revenue streams while improving operational efficiency and service quality.Deep Visibility Across the UC Stack: End-to-end insights from user endpoints to cloud data centers, helping IT teams pinpoint root causes fast.Support for High-Value Use Cases: Ensure ROI for Teams Rooms and Teams Phone investments with robust performance oversight.Wendy also discusses how Martello’s culture—rooted in its own long-standing hybrid operations—has helped shape products that genuinely solve modern collaboration challenges.Next Steps:Ready to future-proof your UC strategy? Visit Martello’s website to learn more about their solutions for MSPs and enterprises. Don’t forget to subscribe to UC Today for more expert insights and interviews from across the unified communications landscape.

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• Nuwave & Continuant on Simplifying Legacy PBX Migrations with Teleport and iPilot

  Migrating from legacy PBX systems to cloud communications is no easy feat—especially when vital system knowledge is buried, lost, or scattered across disparate platforms. That’s exactly the challenge Nuwave set out to solve with Teleport, a powerful (and free) migration tool integrated into their iPilot platform. In this episode, Rob Scott from UC Today speaks with Mark Bunnell, COO of Nuwave, and Joel Keene, Director of Products and Innovation from Continuant, to uncover how Teleport is simplifying migrations, accelerating timelines, and transforming the UCaaS sales cycle for partners and customers alike.Here’s what you’ll learn in this insightful discussion:The "why" behind Teleport: Mark Bunnell shares how customer feedback drove New Wave to build a tool that demystifies complex UC migrations—without requiring an engineering degree.Real-world partner impact: Joel Keene explains how Continuant is using Teleport to streamline migrations, eliminate technical blockers, and reduce onboarding costs.From audit to automation: Discover how Teleport automates discovery, flags critical issues early, and accelerates decision-making for enterprise clients.The big picture: Learn how Teleport and iPilot together deliver an end-to-end lifecycle solution—from initial system mapping to post-migration visibility and control.Whether you're an MSP, VAR, or UCaaS service provider, this episode is a must-watch if you're still struggling with fragmented tools and manual migrations. The best part? Teleport is fast, free, and fully integrated with iPilot.Next Steps:Ready to simplify your UC migrations?Visit newwave.com to explore Teleport, request a demo, and see how it fits into your strategy.

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• Building a Culture of Connection in the Hybrid Workplace With Crestron

  In this UC Today interview, host Kieran Devlin speaks with Brad Hintze, Executive Vice President of Global Marketing, and Joel Mulpeter, Senior Director of Product Marketing at Crestron, about how meeting room technology is redefining collaboration in the hybrid era. Together, they explore how intelligent AV, AI-driven systems, and thoughtful design can turn meeting spaces into seamless, human-centred environments that enhance company culture and trust.Hybrid work may be here to stay, but creating truly inclusive collaboration experiences remains a challenge for IT and AV leaders. In this lively discussion, Crestron’s Brad Hintze and Joel Mulpeter explain how the company is helping organisations bridge that divide — making technology an enabler of culture, not a barrier.Key highlights:🎯 The “eyes and ears” of the modern meeting: How intelligent cameras and audio create more natural, equitable meeting experiences.⚙️ Edge vs. cloud AI: Why the best collaboration setups balance real-time responsiveness with powerful cloud-driven insight.🧩 Technology as trust: Why reliability, quality, and simplicity are key to fostering confidence and credibility in hybrid teams.🌍 Designing for diversity: How meeting experiences must adapt to different workflows, departments, and cultures across global offices.Crestron’s leaders also share personal insights on how the company’s Sightline technology brings remote and in-room participants closer together — turning meetings into moments of genuine human connection.

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