UC Today

Join our host Kristian McCann and CEO of UC Today Rob Scott as they wrap up the final episode of the Microsoft Teams Show. Alongside Tom Arbuthnot, and our panel of regular guests, Kevin Kieller, Satish Upadhyaya, Amanda Sterner, and Ryan Herbst, the team reflects on seven years of Teams’ evolution—from Skype for Business to a hub for AI-driven collaboration.
In this final episode, the panel examines Teams’ journey, milestones, and the rapidly growing role of AI in workplace collaboration.
Key Highlights:
Teams Evolution: From Skype for Business to Teams Phone, breakout rooms, and Teams Rooms, the panel discusses how user needs and adoption have shifted over time.
AI and Copilot Integration: The team explore how AI agents and Co-pilot are reshaping workflows, knowledge management, and team productivity across enterprises.
Competition and Innovation: The show discusses how competitors like Zoom, Slack, and Cisco have influenced Teams’ features, adoption, and strategic positioning.
Future of Collaboration: Our panel give predictions for voice-driven AI interfaces, immersive meetings, and the next frontier for Teams in a post-pandemic, hybrid workplace world.
Next Steps: Stay tuned for upcoming UC Today shows on AI, productivity, and employee experience.

Join host Kieran Devlin from UC Today for this video on The Rise of Digital Sovereignty and What It Means for UC Tech Dominance. He is joined by an all-star panel of industry experts: Jon Arnold (Principal, J. Arnold & Associates), Craig Durr (Chief Analyst), and Dom Black (Director of Research, Cavell Group).

In this episode, the panel tackles the "elephant in the room" for 2026: Digital Sovereignty. With France standardizing on state-backed platforms and moving away from US giants like Microsoft and Zoom, are we seeing the end of the global UC monolith? The group also dissects Zoho’s latest strategic moves in the SaaS market and provides a temperature check on the device landscape following a record-breaking ISE.

Is your enterprise data actually safe, or just "compliant"? This month, we dig deep into the geopolitical shifts forcing IT leaders to rethink their cloud strategies.
What is discussed in this episode: 
Digital Sovereignty Is Escalating
Governments are starting to redraw the rules around where data lives and who controls it.
Could regulation quietly force enterprises to rethink their entire collaboration stack?
Zoho’s Quiet Power Play
While others chase AI headlines, Zoho is reshaping SaaS economics in a way that could ripple through the entire channel.
Is their strategy about to disrupt how software risk and pricing are handled?
ISE 2026’s Biggest Signal
Something fundamental has changed on the show floor.
Meeting rooms are evolving fast, and the companies controlling workplace data may end up owning the future of the office.

In this episode of UC Today, host Kristian McCann sits down with Jim Johnstone, CISO at Yorktel-Kinly, to explore the new realities of AV security in the modern enterprise. As AV systems evolve from isolated room setups to deeply integrated network components, the line between facility tech and IT infrastructure is disappearing. But has security thinking kept pace? 

Johnstone unpacks the transformation of AV systems and why organizations need to elevate their approach from project-based oversight to lifecycle governance.

In this in-depth conversation, you’ll discover:
🔵 How AV’s shift from isolated rooms to connected infrastructure has expanded the security perimeter.
🔵 Why shared ownership among IT, facilities, and security teams is creating blind spots.
🔵 Common overlooked missteps — like stale credentials and unmanaged firmware — that open quiet entry points for attackers.
🔵 How to translate enterprise-grade frameworks (ISO, NIST, CIS Controls) into practical AV security workflows.

Subscribe to UC Today for more expert insights on AV, UC, and workplace technology.

Join Kieran Devlin from UC Today as he sits down with William Rubio, Chief Revenue Officer at CallTower, for a comprehensive "Big UC Update." If you are navigating the complex world of Unified Communications or trying to figure out where AI actually fits into your business strategy, this conversation sets the stage for what’s working in 2026.
In this candid session, Kieran and William explore the "colossal" year CallTower has had and what lies ahead. They move beyond the standard corporate pitch to discuss the "CallTower Dedicated" culture and the specific technologies that are solving real-world headaches for international businesses today.
William breaks down CallTower’s philosophy of "enabling people to connect," highlighting their agnostic approach to the big three - Microsoft, Cisco, and Zoom. The discussion gets specific on new innovations that are changing how employees communicate, shifting from general connectivity to seamless mobile integration.
 
Key discussion points include:
The "Dot Dot Dot" Ecosystem: How CallTower integrates over 30 applications - including CCaaS leaders like Genesys and Five9 - to create a turnkey solution that works identically in Germany, Brazil, or Canada.
Product Innovation: A look at their game-changing WhatsApp integration for Microsoft Teams and the Dual eSIM technology that allows seamless, compliant separation of business and personal calls on a single mobile device.
The AI Reality Check: William discusses the pressure boards are putting on CIOs to "implement AI," and how CallTower is helping clients take a practical, "build the house before the city" approach to avoid failed, massive projects.
Market Outlook: Predictions on the inevitable consolidation of AI startups and the critical need for vendors to fill the education void for end-users.
Connect with CallTower:
Visit CallTower’s website to learn more about their global coverage and "Connect" provisioning platform.

In this UC Today interview, host Kristian McCann sits down with Kath Fidler, HR Consultant at FlexHR, to explore how different generations are embracing — or hesitating about — AI in the workplace. 

Fidler unpacks the generational trends shaping how employees interact with AI, the fears that fuel resistance, and the leadership strategies that can turn hesitation into curiosity.

In this video, you’ll learn:
🔵 How Gen Z, Millennials, Gen X, and Boomers differ in their attitudes toward AI tools
🔵 The top concerns employees have — from job security to ethical and environmental risks
🔵 Why communication and clear AI use policies are vital to building trust and buy-in
🔵 How curiosity and leadership transparency drive successful AI adoption across departments

Subscribe to UC Today for more expert insights into workplace transformation and employee experience.