UC Today

A new global survey of 2,000 IT leaders and employees by Mitel and Vanson Bourne reveals a striking disconnect – 93 percent of IT leaders consider communication tools critical to daily operations, yet only 34 percent of workers say those tools are highly effective.
In this video, UC Today's Christopher Carey sits down with Eric Hanson, CMO at Mitel, to unpack the findings of the State of Workforce Communication report – exploring why tool overload is driving shadow IT and shadow AI, why voice remains the most trusted channel in critical moments, and what organisations need to do to close the experience gap.

What does it take to deliver a seamless hospitality experience when thousands of fans arrive for a major match?

In this UC Today interview, Antonio Ortega, Regional Sales Director at Crestron Electronics, explains how Crestron is supporting the Espai Barça project with an IP-based AV and control environment. 

Ortega discusses how video, audio, lighting, and virtualised control help the club deliver consistent experiences across VIP areas including the Beach Club and Main Hub, why scalability matters for a phased campus development, and how simple controls help operators reset spaces after a match. 

Watch the first part of this series to see how Crestron is helping Espai Barça create a matchday experience that extends beyond the stadium.

In this episode of UC Today, host Kristian McCann is joined by Nada Usina, CEO of NU Advisory Partners, to explore how AI is fundamentally changing executive hiring. As technology rapidly changes the skills workforces need, organizations can no longer rely solely on traditional hiring signals like prestigious résumés, familiar career paths, or industry tenure. Instead, companies are being forced to rethink how they identify leaders capable of navigating constant technological disruption. 

Nada explains how AI is reshaping leadership requirements, why adaptability and curiosity are becoming more valuable than experience alone, and how data-driven hiring is helping organizations uncover talent they may have previously overlooked. 

If you're wondering what executive hiring should look like in the fast-moving AI era, this interview provides practical advice on assessing learning agility, critical thinking, decision-making, and future potential, helping organizations build leadership teams equipped for the next wave of business transformation. 

Key discussion points: 
🔵 Why executive roles are evolving every 12 to 18 months and what that means for hiring strategies.  
🔵 How curiosity, learning velocity, adaptability, and critical thinking are becoming more valuable than traditional résumés.  
🔵 Why hiring mistakes create business-wide consequences, from stalled innovation to employee disengagement and lost investor confidence.  
🔵 How AI and data are expanding executive talent pools while helping organizations make faster, more informed hiring decisions.  

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In this episode of UC Today, host Kristian McCann sits down with Sam Wright, Head of Career Strategy at Huntr, to separate fact from fiction when it comes to AI in hiring, from both sides of the equation. 

Drawing on analysis of 1.7 million job applications, 1 million job postings, and 243,000 résumés, plus hundreds of conversations with job seekers and recruiters, Wright offers a rare data-driven look at how hiring actually works in 2026. 

The discussion explores the growing tension between AI-powered applications and human-led hiring decisions, the increasing volume of applications recruiters face, and the challenges organizations face as they introduce AI into talent acquisition processes.  

Key discussion points: 
🔵 Why most recruiters say AI is not automatically screening out candidates despite widespread fears among job seekers 
🔵 How application volumes, Easy Apply tools, and a tougher job market are making it harder to secure interviews 
🔵 Where AI is actually being used today, from job descriptions and communications to emerging candidate-ranking tools 
🔵 The growing debate around AI bias, transparency, discrimination risks, and the safeguards organizations need to implement 

Subscribe to UC Today for more conversations on AI, recruitment, workplace technology, and digital transformation

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this UC Today roundtable, host Kristian McCann brings together leading security experts to confront the escalating risks of agentic AI—autonomous systems that make decisions, take actions, and roam across enterprise tech stacks often without human oversight. You’ll hear from Irina Tsukerman, President at Scarab Rising; Shlomi Beer, Co-Founder & CEO at ImpersonAlly; and Roey Eliyahu, Co-Founder & CEO at Salt Security. Together, they reveal how rapid adoption in customer support, sales, and finance is outstripping governance, enabling silent breaches via prompt injections, privilege accumulation, and API exploits that blend into normal workflows.

Expect straight talk on the productivity boom versus harsh realities—like 80% of companies facing unintended agent actions such as data leaks or unauthorized access—and proven strategies for observability, dynamic guardrails, and non-human identity governance that safeguard UC&C environments without killing innovation.

Talking points include:

Why agentic AI supercharges insider threats and erodes perimeters, exposing "internal" APIs to external manipulation even within legitimate agent permissions.

Governance blind spots in high-stakes sectors like retail and airlines (e.g., fraudulent refunds, customer data spills), demanding end-to-end visibility from LLMs to backend actions.

Runtime defenses against self-learning exploits, deceptive "sleeper" code, and endless trial-and-error attacks that humans resist but agents can't.

Zero-trust models, NHI in IAM, and regulation readiness to align agent efficiency with compliance and CX protection.

Next Steps

Share this roundtable with your CISOs, IT leaders, and business units to map agent permissions and API exposures right now.

Evaluate IAM for non-human identities and pilot tools like Salt Security for holistic agent discovery.

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