Stay Curious with Dave Fish

• When Emotions get in the Way

  Listen in on Dave’s love affair with his Land Rover…and what companies can learn from it…

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  6:45

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  6:45
• Free Insights…Know Where to Find Them

  Dave quickly reviews free governmental, non-profit, and for profit sources to help make your business case bullet proof.

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  10:15

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  10:15
• On Ghosts Decks and Other Frightening Apparitions in CX

  This week we take a peak on how to do customer insight work in the right order..by doing it backwards. 

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  5:41

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  5:41
• Consumer Research - 3 Things You Need to Know

  In this episode of Stay Curious, Dave discusses why product launches often fail due to consumer research miscues and offers three things you need to know when conducting consumer research. 

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  4:55

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  4:55
• The Importance of Designing Experiences, Not Products

  In this episode, Dave stresses that customers buy experiences, not products, and describe the features and attributes of products that drive the customer experience. 

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  5:39

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  5:39

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